Bob Hewit at Bozard Ford Lincoln

My visit to Bozard Ford started in the service department where Marcia took care of having my 2010 Fusion repaired. In the showroom, Bryan introduced me to Chase and we started the process of finding the perfect car to replace my 2005 Freestyle. Chase was very knowledgeable of the different models and options available. He listened to my priorities and found me the perfect car. Bozard is changing the car buying experience!

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Luis was a very kind and professional salesperson. We told him what we were looking for and he did not try to persuade us to buy something else, this is the kind of salesperson you want to help you. We would reccommend him to our friends.

TJ was professional and very helpful and he got us the payment we needed, very pleasant experience.

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The team was such a pleasure to work with, we didn't even have to haggle a deal thanks to Bob Huwit and Stephen Purdy. Stephen Purdy was of great service to us as he did all the footwork, literally, we had him all over the new truck lot as he kept a smile on his face. We never felt pressured. As far as we are concerned there is no other Ford dealership in Jacksonville, Orange Park or St Augustine to recommend except Bozard Ford, they are the BEST! We look forward to our new relationship with Bozard Ford.

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I had just gone through the traditional sales cycle at a different dealership, sales rep, mgr. etc,etc. It took forever and accomplished nothing but wasted time on my part. At Bozard I saw the vehicle I wanted on their website, 10 minutes later I had the price in writing. I visited their location and met with friendly helpful people, signed and drove home, a great experience!

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My husband and I were genuinely surprised at how great our experience was. We just stopped by the dealership to browse, we said before we got there as a joke "ok don't look anyone in the eye and just walk to the lot where all of the cars are" hoping that we would avoid being pressured by a salesman. Haha. It turns out that they did not attack us and we were able to work with the salesman we had heard some great things about. We did ask for him by name once we felt ready to talk business. Eric was helpful, patient and knowledgeable. The whole staff was very polite and respectful. AJ also made the hard part of signing the papers very easy and took his time explaining all that we were signing. Overall it was a great place to purchase a car. It is our first Ford but will not be our last from Bozard Ford!!! -Proud Owner of a Ford Flex

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I had been looking for a used Murano in the price range matching/or less than NADA per my banks requirements and was unsuccessful. I located a Murano on Ebay which I found to be on the lot at Bozard Ford, which my father had worked at many years ago. I visited the lot on a rainy day and located the Murano when I was approached by Phil Cherry whom greeted me with an umbrella. Phil road with me on a test drive, upon returning to the dealer we drove to the service port so we could view the vehicle under cover. Then we, Phil Cherry, Bob Robinson, and I discussed price and had my trade in inspected. During this process Phil bought me a cola. We did not come to an agreement but I told Phil I would be in touch. I later emailed Phil with a counter offer but when I did not receive a response I called the sales dept. to find Phil had been out sick, as the website indicated I requested Bob Hewitt and we discussed my offer. Bob graciously accepted (meeting an agreeable price as requested by my bank) and said he would lock in the deal agreement in the computer then arranged a time for me to come in. When I arrived Bob Hewit greeted me and followed through on our agreement without hesistation nor trying to upsale me with bogus numbers as I had experienced with other dealerships. As Phil was out sick, my husband and I worked with Anthony Cruzado who took us out on another test drive as my husband wanted to inspect the vehicle and he helped us with the paperwork. The process happened quickly which was a nice change from my previous experience when attempting to buy a car which had sometimes taken multiple hours just in the negotiation process only to not come to a workable agreement. Everyone at Bozard was pleasant and I would refer friends. My father who used to work for Bozard was also pleased. Thank you.

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I flew down from Upstate New York to buy a 10 year old, very low mileage SUV which I had found on the internet. I had previously sent a $500 deposit on the vehicle, despite never having seen it. My internet research led me to believe that I was dealing with a very reputable dealer with an unusually high level of customer satisfaction. Thus, I was quite comfortable making said deposit and flying such a great distance for the vehicle in question. I was greeted by Dave Siekierski who could not have been nicer and more pleasant. Much to my relief, the vehicle was in even better condition than had been previously communicated to me by both Dave and the the Director of the Used Car Dept./Internet Sales, Bob Hewit [who took the time to come out of his office and introduce himself]. All the paperwork went very smoothly thanks to Dave and the Financial Services Manager, Ovidio Cirtina, and before long I was on my way back to New York. Overall it was an extremely favorable experience and I have been thrilled with my purchase. Thanks to everyone at Bozard Ford - Lincoln who made that possible! Bruce Coleman

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Best car buying experience ever. Eric was great, none of the games I've experienced from other dealers. Picked out the vehicle online and it was as advertised. In and out in under 2 hours even though they had several other prople buying at the same time. I can see why they were so busy, everyone I spoke with was fantastic.

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Great overall experience. Staff was very friendly, accommodating ,and knowledgable. I appreciate the follow up and the sales person wanting to really earn my business.

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My wife and I drove 4+ hours round-trip to look at trading a beat-up old pickup we had for a used F-350 that Bozzard Ford had on their website. I called Randy at 6:00pm on a Thursday night and asked if the truck was still available. He told me it was and I explained what I was looking at trading and that it would be a 4+ hour round-trip for me just to come look at the truck. He assured me that we could work out a deal and promised me that if we didn't, he would pay for my gas.

My wife and I arrived early the next morning and Randy was fueling up the truck we wanted to see. When he returned, he made a copy of my license and handed me the keys and told my wife and I to take it for a test drive and they would look over my trade while we were gone. When we returned from the test drive, we sat down and looked over the numbers. They were very close to what I wanted, but not quite there, so I asked to talk to the used car sales managers. Randy told me no problem and got Bob. Bob sat down at the table with all of us and heard me out. He then wrote a number on paper, I countered, and we shook hands. It was the easiest negotiation I have ever experienced and I didn't feel like I just got robbed.

Once the negotiating was over with, we were introduced to AJ who was going to finish up our paperwork and financing. I already had my financing lined up through USAA, so that went very smoothly. AJ was very nice and explained every piece of paper that we had to sign, told us what to expect in the mail from the tag office, and thanked us for our business. When we were finished with AJ, we were introduced to Tom who congratulated us on our purchase, thanked us for our business, and installed our temporary tag on the new truck.

Our overall experience at Bozzard Ford was excellent. All of the employees were extremely friendly and we got a good deal without all of the hassle.

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