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Bob Hogan
Bob Hogan at West Side Garage, INC.

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.7
151 Reviews

Dealership Experience

31 yrs, 10 mos

Industry Experience

54 yrs, 1 mo

Specialties & Trainings

Automotive Technology Degree

4.7

151 Reviews

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151 Reviews of Bob Hogan

June 20, 2025

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Employee Rating

That team is one of the best teams around. Kapper you’re a turkey!! Thanks for all you guys do. More

by Kaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant, Chris Schmidt, John Nixon, Jeff Kapp, Gene Heiderich

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Jun 21, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Kaleb! We're thrilled to hear your kind words about our team at West Side GM of Berlin. We appreciate your support and are glad to provide you with great service. Don't hesitate to visit us again soon! West Side GM Team (920) 361-5100

June 12, 2025

Dealership Rating
Employee Rating

I owned my own repair shop for 10 years and always was upfront and honest. Of all shops I have been to, this is what I expect. I bought new from here because the salesman Jerimy found what I wanted. Broug More

by rbstreblow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Jun 12, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about Jerimy and our team at West Side GM of Berlin. It's great to hear that you had a positive experience with your new vehicle and during your 500-mile check-up. It's always our goal to maintain a friendly and honest environment, and it's rewarding to know we met your expectations. We look forward to seeing you again and appreciate your support! West Side GM Team (920) 361-5100

June 03, 2025

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Employee Rating

I have been doing business with West Side for 30 years, overall they have done a great job. However, in this specific situation, I had to wait a lengthy amount of time for my invoice to be processed, I als More

by rmurkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Jun 04, 2025

West Side Garage, INC. responded

Thank you for your long-standing loyalty to West Side GM of Berlin. We truly appreciate your business over the past 30 years. I understand your concerns regarding the wait time for processing your invoice and during payment. Your feedback is valuable, and we are committed to improving our services. Please feel free to reach out directly if you'd like to discuss this further. We look forward to serving you better in the future! West Side GM Team (920) 361-5100

May 13, 2025

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Employee Rating

Always treated good. Bob in the body shop worked really well to get a part and installed it in very little time. Seems the whole crew is in sync. More

by lynnjerry.szul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Heiderich

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May 14, 2025

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at West Side GM of Berlin and that Bob in the body shop was able to assist you efficiently. It's wonderful to know that our whole team is working well together to provide quality service. We appreciate your feedback and look forward to seeing you again soon! West Side GM Team (920) 361-5100

May 07, 2025

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I have gone to west for many years because they do their best to give me good service in a timely manner. More

by bevlarryweisjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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May 07, 2025

West Side Garage, INC. responded

Thank you so much for your feedback! We appreciate your loyalty to West Side GM of Berlin and are glad to hear that you've consistently received good service. We look forward to continuing to serve you in the future! West Side GM Team (920) 361-5100

April 23, 2025

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Employee Rating

Have treated me and my family for many years been a real good experience with them keep up the great work More

by David Schenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Apr 23, 2025

West Side Garage, INC. responded

Thank you for your kind words, David! We truly appreciate your loyalty to West Side GM of Berlin over the years. It's wonderful to hear that you and your family have had great experiences with us. We look forward to continuing to serve you in the future! West Side GM Team (920) 361-5100

April 08, 2025

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Employee Rating

Great service and communication! I would recommend West Side Garage in Berlin to my family and friends! More

by markgauthier58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Apr 09, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with the service and communication at West Side GM of Berlin. Your recommendation to family and friends means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

April 04, 2025

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Employee Rating

We have bought all but 1 vehicle from this dealer in the past 25 years. We are treated like family every time we walk in the door. More

by BOOPER121872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant, Jeff Kapp

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Apr 05, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin over the past 25 years. It’s fantastic to hear that you feel like family every time you visit us. We look forward to serving you again and helping you with that last vehicle! West Side GM Team (920) 361-5100

March 26, 2025

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Employee Rating

Very happy with the service and the happy people. My oil change didn’t take long at all. More

by beckyazabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Mar 26, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Becky! We're thrilled to hear that you were happy with the service and that our team made your oil change a quick and pleasant experience. We appreciate your kind words and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

March 15, 2025

Dealership Rating
Employee Rating

Home town pride. So glad West side is here in Berlin. Great staff. Great service More

by Sue Wendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Mar 15, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Sue! We're thrilled to hear that you have hometown pride and that you appreciate our great staff and service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

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