I grew up in Rochester, NY and Philadelphia. I moved to Minneapolis and began a career in retail with Dayton's. I've spent my career in retail and wholesale apparel, and had my own marketing company for 20 years working with high-end brands. I came to Lexus of Wayzata in early 2019 having never sold automobiles before, but wanting to bring my experience with high-end brands and consumer engagement to make the car-buying experience fun and enjoyable.
Read more89 Reviews
Write a ReviewDealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Specialties & Trainings
Certified Lexus Sales
89 Reviews of Bob Horwitz
December 29, 2019
Bob listens, pays attention to details and is pleasant to work with. After picking up the car we needed to go back to the dealer to connect a second phone with the car. Bob did a good job accomplishing this work with. After picking up the car we needed to go back to the dealer to connect a second phone with the car. Bob did a good job accomplishing this task. More
Other Employees Tagged: John Cadle
December 28, 2019
Great experience Bob Horwitz was courteous, knowledgeable and true to his word when dealing with me. The car was delivered on time and had all the right options. I wou Bob Horwitz was courteous, knowledgeable and true to his word when dealing with me. The car was delivered on time and had all the right options. I would recommend him to a friend. More
December 27, 2019
Great Service Bob did a great job! He was very accommodating and helpful. Went out of his way to make himself available even on his day off! Very responsive to em Bob did a great job! He was very accommodating and helpful. Went out of his way to make himself available even on his day off! Very responsive to emails and very sincere in his approach to sales. More
December 24, 2019
Bob was awesome! Bob, it was a pleasure working with you. I am happy to refer my family and friends to you and Lexus of Wayzata. I love my car! Bob, it was a pleasure working with you. I am happy to refer my family and friends to you and Lexus of Wayzata. I love my car! More
Other Employees Tagged: Becky Stenson
December 20, 2019
Purchased new GX The people at Lexus of Wayzata were great. Very helpful and friendly. Got the new GX that I wanted and guided me through the process. Thanks Bob, The people at Lexus of Wayzata were great. Very helpful and friendly. Got the new GX that I wanted and guided me through the process. Thanks Bob, Ben and Sergio. More
Other Employees Tagged: Ben Meyer, Sergio Pena
December 15, 2019
Purchased new RX350 This is our 5th Lexus purchased at Lexus of Wayzata. Our previous sales person retired. This time we worked with Bob Horwitz. We looooooved Bob! He wa This is our 5th Lexus purchased at Lexus of Wayzata. Our previous sales person retired. This time we worked with Bob Horwitz. We looooooved Bob! He was easy-going, good sense of humor, great customer service...and just a good guy. He even took care of me on his day off, answering emails, text and phone calls! Would definitely work with Bob again. More
Other Employees Tagged: Becky Stenson , Danny Hoang
December 11, 2019
Exhaustive sale........ Leaving another brand behind after 5 cars, I visited the dealership OFTEN, took a LOT of test rides and presented a LOT of questions. Kameron McGee, B Leaving another brand behind after 5 cars, I visited the dealership OFTEN, took a LOT of test rides and presented a LOT of questions. Kameron McGee, Bob Horwitz and Mike Dalton were very helpful and patient. Other personel answered my questions although I wasn't their customer. All explained the brand, models and the dealership. Although I'm cynical by nature, they won me over with their sincereity and low pressure demeanor. Bob Horwitz continues to follow up on a couple of loose ends and is as attentive to my satisfaction as he was before the sale. When I finally did commit to a sale, a problem came up as the credit burea did not unfreeze my information as requested. Sergio Pena and Becky Stenson advised there was no problem and we proceded with the deal. DId I get the best deal possible? Don't know........But I had confidence that the staff was interested in my continued satisfaction and that they were proud of their product. The monthly lease payment was what I wanted to spend............... More
Other Employees Tagged: Becky Stenson, Joe Nathanson , Mike Dalton, Kameron McGee, Sergio Pena
November 24, 2019
A great place to buy a car When I visited Wayzata Lexus I was in the process of assessing what my next car would be and where I'd purchase. It was the first time I had driven a When I visited Wayzata Lexus I was in the process of assessing what my next car would be and where I'd purchase. It was the first time I had driven a Lexus and was greatly impressed with the car. To top the visit off the sales staff in the person of Bob Horwitz was just terrific. Due to my unfamiliarity with Lexus he spent some time showing different cars and options. I look forward to the coming years of association with your staff. More
Other Employees Tagged: Eric Baumann
November 07, 2019
Smooth Purchase The experience of buying a new car was-for once-actually an enjoyable experienced. No sales pressure, just a lot of good info to help make a decision The experience of buying a new car was-for once-actually an enjoyable experienced. No sales pressure, just a lot of good info to help make a decision. The numbers didn't change (go up) during the process and everything was delivered on time and as agreed. I thought our salesperson, Bob Horwitz, did a wonderful job. I liked the time they took to help familiarize me with the new car and do some of the initial setup, like pairing my phone, before I left the dealership. More
Other Employees Tagged: Mike Dalton, Danny Hoang
October 23, 2019
Visit to Lexus of Wayzata Lexus of Wayzata helped us choose the tight vehicle for our needs. All of our questions were answered fully and there was not one hint of pressure. Lexus of Wayzata helped us choose the tight vehicle for our needs. All of our questions were answered fully and there was not one hint of pressure. More
Other Employees Tagged: John Cadle, Sergio Pena