Dealership Experience
7 yrs, 6 mos
Languages Spoken
English
30 Reviews
Write a Review30 Reviews of Gary Marotta
June 11, 2026
Less than a week after going to them all of my issues returned and they are ignoring my phone calls and want me to pay again. returned and they are ignoring my phone calls and want me to pay again. More
Other Employees Tagged: Dorell Knight, Zarlesia Mcnary , Cheryl Upchurch, Michael Martin, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst , Toni,
June 08, 2026
I had an outstanding experience purchasing my 2026 Chevy Trax at Buddy Chevrolet, all thanks to Jab. From the moment I arrived at the dealership, Jab’s approach was incredibly fast and effortless, making th Trax at Buddy Chevrolet, all thanks to Jab. From the moment I arrived at the dealership, Jab’s approach was incredibly fast and effortless, making the whole process feel smooth and stress-free. Fast and easy process**: Jab greeted me with a warm, confident smile and got straight to the point. He explained options clearly, found a great fit for my needs, and had me in and out of the dealership in record time without ever feeling rushed. Deep vehicle and pricing knowledge**: He demonstrated impressive product knowledge about the 2026 Chevy Trax, highlighting important features, performance specs, and available trims. When I asked about pricing and incentives, Jab laid out transparent, competitive figures and walked me through the financing options with clarity. Amazing personality**: Jab’s upbeat, engaging personality made the entire interaction enjoyable. He was personable, respectful, and approachable, which helped me feel confident and well taken care of throughout the process. Professional approach under pressure**: I observed Jab handle a minor conflict in front of coworkers with composure and professionalism. He acknowledged the concern, stayed calm, and steered the conversation toward a fair, solutions-focused outcome without diminishing anyone’s dignity. Professionalism as a salesperson**: In every moment, Jab conducted himself with integrity, courtesy, and reliability. He kept his commitments, provided honest answers, and demonstrated a strong commitment to customer satisfaction. If you’re in the market for a new Chevy and want a sales experience that’s efficient, informative, and genuinely enjoyable, I highly recommend Jab at Buddy Chevrolet. He turned what could have been a stressful shopping trip into a seamless, pleasant milestone. More
Other Employees Tagged: Dorell Knight, Zarlesia Mcnary , Cheryl Upchurch, Michael Martin, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst , JAB
June 07, 2026
The process was quick, staff was knowledgeable. No pressure on the deal and had a few options to pick and time to think. Overall extremely happy with our base and process. No pressure on the deal and had a few options to pick and time to think. Overall extremely happy with our base and process. More
Other Employees Tagged: Cheryl Upchurch, Eric Amoah, Bob Hurst , Breanna
May 21, 2026
Great service they really take the time to find what fits your needs truly appreciate them! Briana was great!!! your needs truly appreciate them! Briana was great!!! More
Other Employees Tagged: Dorell Knight, Zarlesia Mcnary , Cheryl Upchurch, Michael Martin, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst
May 06, 2026
Bought a car needed work done within a week! They make me pay half and then I ended up needing a major part within 30 days and they were no help !! They make me pay half and then I ended up needing a major part within 30 days and they were no help !! More
Other Employees Tagged: Jaquan Kerr
May 05, 2026
I have nothing to write since nothing was done besides the program of a key fob. the program of a key fob. More
Other Employees Tagged: Cheryl Upchurch, Jaquan Kerr, Eric Amoah, Bob Hurst
April 24, 2026
Went in 3/9/26 for a tune up, due to my car MISFIRING, “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was to “ONLY”, gave MY YEAR, (2011) MAKE, MODEL AND MILEAGE, (listed on my invoice). I was told my car would ready in a couple of days. On 3/10/26 was told my repairs would cost over $4100. I repeatedly stated I only want the tune up (which would have cost about $1200). After repeatedly being asking, by 3/14/26 I agree to the $4140 loan. On 3/21/26 I was called and told that my car was still not ready due to them having issues with the repairs. That they would be replacing 2 fuel injector, “AT NO COST TO ME, AFTER THE LOAN WAS SIGNED”. I did not get my car back until 3/27/26. On Saturday night, 3/28/26 maybe a half gallon of red fluid leaked from my car. I had to come back to Buddy Chevrolet on Monday 3/30/26, (missing work), and was told it was nothing. All my fluids have been topped off. On Easter Sunday 4/5/26, while me and grand daughters were on our way to church, CARBON MONOXIDE began to blow into the car through my A/C vents. We had to pull over and stop to breathe, I then had to drive home with my windows down on highway 75. By the time we got home we all had headaches and a funny taste in our throats. Needless I called and left a concerning voicemail for the Manager Bob. He called me back Monday morning 4/6/26, and asked that I put on a mask, and drive it back up there. They do not have a tow truck. I returned again on 4/6/27 (missing work again) and was sent home in an Uber and was told they will LOOK at it. A Uber was sent to pick me up again to get my car, on 4/7/26. By the time I got home the CARBON MONOXIDE was leaking through my A/C VENTS AGAIN. I called and asked for the GM manager Gary, who stated he didn’t know who I was, but proceeded to tell me who I am. He added that my car is very old and has a lot of miles, but he would get back me later that day. On 4/8/26 Gary sent A TOW TRUCK to get my car. Moving forwarded THE GAS LEAK CONTINUED, and my car was BROUGHT BACK TO BUDDY CHEVROLET AGAIN AND AGAIN - ON 4/11/26, 4/14/26, & lastly 4/18/26. IT WAS RETURNED TO ME YESTERDAY, 4/22/26, IN WORST SHAPE THEN WHEN I BROUGHT THERE ON 3/9/26. CARBON MONOXIDE IS STILL LEAKING IN TO MY CAR, THROUGH THE A/C VENTS, IT IS MISFIRING - AGAIN. IT IS NOW SHAKING, AND RATTLING, AND AT EVERY STOP, THE SHAKING GETS LOW AS IF MY CAR IS GOING TO SHUT OFF. I called 7 times, per usual, this morning (4/23/26) asking for the owner Travis Render, due to getting no assistance from the managers Gary or Bob. I was transferred to dead ends or told he’d call me back. At about 2:30 pm I received a very rude call from Bob Hurst stating he was told by Travis Render, THE OWNER to call me back - BECAUSE TRAVIS REFUSES TO. THAT TRAVIS HAS NOTHING TO DO WITH MY CAR AND THEY WILL NO LONGER BE ASSISTING ME. I HAVE A 24 MONTH WARRANTY ON MY PARTS, TO TAKE IT TO ANOTHER GM MECHANIC, OR TAKE LEGAL ACTION IF I NEED TO. This is just a summary. More
Other Employees Tagged: Bob Hurst , Travis Render
April 15, 2026
Every thing went well from start to finnish,it didn't take long to service the oil change while I waited,and staff was very Friendly !! take long to service the oil change while I waited,and staff was very Friendly !! More
Other Employees Tagged: Dorell Knight, Cheryl Upchurch, Bob Hurst
April 08, 2026
I was welcomed & made feel comfortable. The process was easy. Everyone was very pleasant to work with. The process was easy. Everyone was very pleasant to work with. More
Other Employees Tagged: Dorell Knight, Zarlesia Mcnary , Cheryl Upchurch, Michael Martin, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst
March 28, 2026
Great people got me in and out and I’m very grateful for Tori thank you Tori thank you More
Other Employees Tagged: Dorell Knight, Zarlesia Mcnary , Cheryl Upchurch, Michael Martin, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

