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Cheryl Upchurch
Cheryl Upchurch at Buddy Chevrolet

Cheryl Upchurch

Internet Director

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.4
19 Reviews
4.4

19 Reviews

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19 Reviews of Cheryl Upchurch

April 15, 2026

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Employee Rating

Every thing went well from start to finnish,it didn't take long to service the oil change while I waited,and staff was very Friendly !! More

by IDOTWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight, Gary Marotta, Bob Hurst

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Apr 15, 2026

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly during your visit for your oil change at Buddy Chevrolet. Our team always strives to provide friendly and efficient service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, the Team at Buddy Chevrolet

April 08, 2026

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Employee Rating

I was welcomed & made feel comfortable. The process was easy. Everyone was very pleasant to work with. More

by Jaleshia Briggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Apr 09, 2026

Buddy Chevrolet responded

Thank you, Jaleshia! We truly appreciate your kind words about your experience at Buddy Chevrolet. We're glad to hear that you felt welcomed and comfortable during the process. Our team strives to make every visit pleasant, and it's wonderful to know we succeeded in your case. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

March 28, 2026

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Employee Rating

Great people got me in and out and I’m very grateful for Tori thank you More

by Sunni14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Mar 29, 2026

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Buddy Chevrolet and that Tori was able to assist you efficiently. We appreciate your kind words and look forward to seeing you again in the future! Sincerely, the Team at Buddy Chevrolet

March 24, 2026

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Employee Rating

Made repairs under warranty that created additional repairs that aren’t covered under warranty the service department leads new leadership More

by gwatkins987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Marotta, Jaquan Kerr, Eric Amoah, Bob Hurst , Sales department is nice. Finance department gets upset if you don’t buy a extend extended warranty.

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Mar 25, 2026

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand that having repairs lead to additional issues can be frustrating. Our team encourages you to reach out to us directly at Buddy Chevrolet to address your concerns and work towards a positive experience in the future. We appreciate your feedback. Sincerely, the Team at Buddy Chevrolet

January 16, 2026

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Employee Rating

Buddy Chevrolet is a Great place to purchase a car The salesman are understanding helpful respectful I will purchase my next car form them my problem is with the switch board operator my appointment was More

by brewstergina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Jan 17, 2026

Buddy Chevrolet responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found Buddy Chevrolet to be a great place to purchase a car and that our sales team was understanding and respectful. We truly appreciate your loyalty and look forward to assisting you with your next car purchase. However, we acknowledge your feedback regarding the switchboard operator. We strive to provide excellent service across all departments, and we will address your concerns to ensure a better experience in the future. If you have any further comments, please feel free to reach out to us directly. Thank you again for your valuable feedback! Sincerely, the Team at Buddy Chevrolet

January 07, 2026

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Employee Rating

Customer Service from the Service Advisor needs improvement. The wait time for service is extremely long More

by GBWIMBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Hurst , Benji

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Jan 07, 2026

Buddy Chevrolet responded

Thank you for your feedback. We appreciate you taking the time to share your experience regarding the service advisor and wait times at Buddy Chevrolet. Your comments are important to us, and we are committed to improving our customer service. If you have specific concerns or would like to discuss this matter further, please feel free to reach out to us directly. We hope to provide you with a better experience in the future. Sincerely, the Team at Buddy Chevrolet

November 19, 2025

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Employee Rating

Fast check in , really nice associate . Fast in and out. Perfect day . No complains at all . More

by BRASAKI2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hurst

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Nov 20, 2025

Buddy Chevrolet responded

Thank you for your wonderful feedback! We’re excited to hear that your experience at Buddy Chevrolet was quick and enjoyable. Our team strives to provide excellent service, and it’s great to know you had a perfect day with us. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

November 16, 2025

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Employee Rating

My service is always quick and the staff is always courtesy. I never have a issue when I come in for service. More

by BGLASS305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Nov 16, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your service experiences at Buddy Chevrolet have been quick and that our staff has been courteous. We appreciate your loyalty and look forward to seeing you again for your next service visit! Sincerely, the Team at Buddy Chevrolet

September 25, 2025

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Employee Rating

The repair department is good 👍 but on my next visit , I’m look for excellence More

by DSPEIGHT652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaquan Kerr, Tabitha Handley, Bob Hurst

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Sep 25, 2025

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear you had a good experience with our repair department. At Buddy Chevrolet, we strive for excellence and appreciate your expectations for your next visit. If there is anything specific you would like us to focus on, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Buddy Chevrolet

August 29, 2025

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Employee Rating

They make you buy a care package that is not needed, it’s a tactic to make up for the Buddy “discount.” Financing process is also suspect, as they don’t provide you the options but rather steer you towards w More

by Frank Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dorell               Knight, Zarlesia           Mcnary             , Michael Martin, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley, Bob Hurst

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Aug 30, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us, Frank. We understand your concerns about the care package and financing process. At Buddy Chevrolet, we strive to provide clear guidance and transparent options, and your feedback helps us see how this experience impacted you. Feel free to contact us directly to discuss this further. Your experience matters to us. Sincerely, the Team at Buddy Chevrolet

Aug 30, 2025

Frank Mitchell responded

There were no “options” given, I was told I had to get the care package and I was also told that it could be used at any Chevy dealer which is false. The only reason I knew of options in financing is because I pressed for them, as an experienced buyer. The integrity of your business process seems questionable.

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