Bobby Bray
Sales & Leasing Professional
Ken Ganley Nissan Mayfield
6060 Mayfield Rd
Mayfield Heights, OH 44124
I am a die hard browns fan. I am Cleveland born and raised! I pride myself in the fact that everyone I have ever helped with buying a vehicle, will only deal with me for their future vehicle needs. Given the opportunity, I will do right by you. I look forward to meeting you!
Read moreDealership Experience
6 yrs, 2 mos
Industry Experience
6 yrs, 6 mos
Languages Spoken
English
165 Reviews
Write a Review165 Reviews of Bobby Bray
May 16, 2024
I have never had a bad experience at this dealership. Customer service is top notch! All around. Customer service is top notch! All around. More
Other Employees Tagged: Brent Johnson , Maranda
May 14, 2024
Very nice. Did follow up calls to be sure we were satisfied. Love our vehicle. Did follow up calls to be sure we were satisfied. Love our vehicle. More
Other Employees Tagged: Kamal Rida
April 29, 2024
A great team of salespeople and technicians who are ready to answer all your questions and help in times of need. to answer all your questions and help in times of need. More
Other Employees Tagged: Frank Sumpter IV, Brent Johnson, Michael Yurczak, Korey Kainec, Patti Takach, Kamal Rida, Ian Behra, BECKY ROACH
April 17, 2024
Very friendly and knowledgeable, explained everything to our satisfaction and covered all vehicle operations and options our satisfaction and covered all vehicle operations and options More
Other Employees Tagged: Maranda Seither, Max Pipkin
April 16, 2024
My overall experience with Ken Ganley Nissan was/is better than any previous dealership I’ve dealt with but still lacking in some areas. I know that the lack of expedience in resolving the issues I’m better than any previous dealership I’ve dealt with but still lacking in some areas. I know that the lack of expedience in resolving the issues I’m experiencing is directly related to my not financing my car through the dealership. I am constantly “riding” my salesman, having to text or call him, in order to prod him into resolving all of the issues I’ve discovered. I have had this vehicle for only six days! On the more positive side, my salesman was very nice and respectful-I am a mature female-and he made me feel good about purchasing a vehicle from their dealership. The loan officer (Miranda) some how assumed that I was financing through their dealership and had the look of shock when I told her that I was probably going to finance through my bank! She then became “snarky” and expressed her frustration for already completing the paperwork that she assumed I would sign! (I couldn’t help but notice that all she had with her was her tablet and a stylus)! This is why I’ve rated Ken Ganley Nissan Mayfield as I have. I’ve experienced good and not-so-good things about this dealership. As of today, the sixth day with my newly-purchased car, I’m hoping they’ll take care of a large scratch but they won’t replace an “extra” part called a bumper protector. Yesterday, I had a locksmith at my home, making sure that the second fob that they created for my car would work properly. (This was their second attempt)! At least, my salesman got a cargo cover for my vehicle, even though that was listed under the “extras” category! That’s why it makes no sense to me that they wouldn’t take care of the bumper protector! Their policies are not consistent. Maybe if I had spent more money on the car and another year paying for it, by financing through their dealership, they would be taking better care of my issues? More
Other Employees Tagged: Maranda Seither, Max Pipkin , Delilah-cashier
January 18, 2024
I am very pleased with the opportunity to do business with this dealership. Everyone was professional, helpful and responsive. I would recommend any friend, family or colleague to go to ganley for autom with this dealership. Everyone was professional, helpful and responsive. I would recommend any friend, family or colleague to go to ganley for automobile needs. More
Other Employees Tagged: Patti Takach, Kamal Rida, Max Pipkin , Brandon Boro