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Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield
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Brent Johnson

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
554 Reviews
4.9

554 Reviews

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554 Reviews of Brent Johnson

April 30, 2024

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Employee Rating

I like Gantry Nissan they are nice to you they fix your vehicle they do a very very good job and I'm pleasing happy with them More

by JACKIEOSBORN202
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sumpter IV, Michael Yurczak, Korey Kainec, Patti Takach, Ian Behra, BECKY ROACH

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May 03, 2024

Ken Ganley Nissan Mayfield responded

Hi Jackieosborn202, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations!

April 29, 2024

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A great team of salespeople and technicians who are ready to answer all your questions and help in times of need. More

by ARTURVIKTOROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sumpter IV, Bobby Bray, Michael Yurczak, Korey Kainec, Patti Takach, Kamal Rida, Ian Behra, BECKY ROACH

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May 01, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

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My appointment was at 10:00 I never got out of there until 2:00 I didn't think it would take that long for my brakes to be replaced that's the only problem I had otherwise everything else was okay More

by RM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec

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Apr 28, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 18, 2024

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Professional and courteous customer service given by all. I would come back for future service. More

by WHEEZE525
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Recommend Dealer
Yes
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Apr 20, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2024

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I was taken care of promptly and efficiently. Great service and good price. No complaints More

by WHEEZE525
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Recommend Dealer
Yes
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Apr 19, 2024

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

April 11, 2024

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Excellent service and a friendly atmosphere made this visit enjoyable and easy, thank you all. More

by MIKEUVA71
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Kane

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Apr 13, 2024

Ken Ganley Nissan Mayfield responded

Hi, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 10, 2024

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I need technian to thoroughly inspect all service points on my vehicle. December appointment coolant check was missed! In March coolant was empty causing vehicle to ALL MOST OVER HEAT. More

by APITTS1487
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec

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Apr 12, 2024

Ken Ganley Nissan Mayfield responded

Someone from our staff will be reaching out to you in the very near future.

April 10, 2024

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Employee Rating

Brent provides excellent service and Mike Witczak is exceptional. I bring all my autos to Mike. Darlene provides a superb check out experience More

by BBENJAMIN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec , Darlene is five stars

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Apr 12, 2024

Ken Ganley Nissan Mayfield responded

Bbenjamin68, we are so pleased you enjoyed your visit to Ken Ganley Nissan Mayfield!

April 09, 2024

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The experience was great they got me in and out quickly. Friendly people and nice environment. More

by DARLENEWHITE1120
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Workmanship
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Recommend Dealer
Yes
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Apr 11, 2024

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2024

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great work for a decent price, very few deslerships are fixing rims at all so its a big help. More

by ryokokleiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec , adam

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Apr 12, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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