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Park Ave BMW

Rochelle Park, NJ

4.8
3,726 Reviews
Call Dealership (201) 801-7035
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216 Route 17

Rochelle Park, NJ

07662

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3,726 Reviews of Park Ave BMW

July 30, 2026

I spent over 1 hour in the process of dropping off my vehicle and picking up a loaner. That is unacceptable as I WFH and needed to be back quickly. The older gentleman at the front garage desk gave horri More

by Mikebiziak
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Older asian gentleman. Did not catch his name.
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Jul 31, 2026 -

Park Ave BMW responded

Hi Mike, thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced during your visit. We understand that your time is valuable, especially when you’re trying to get back to work, and we’re sorry your check-in process did not meet your expectations. While we were assisting several scheduled guests at the time of your arrival and working to get your vehicle written up before releasing the loaner, we recognize that the overall experience fell short. Your comments regarding both the wait and your interaction with our team have been shared with our management staff for review. We appreciate your feedback and hope you’ll give us the opportunity to provide you with the level of service you expect on a future visit.

July 07, 2026

All went well with the repairs on my air conditioner, but after I left I had problems with my iPhone and car play. More

by steve100inc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 07, 2026 -

Park Ave BMW responded

Thank you for sharing your feedback. We’re glad to hear your air conditioner repairs went well. We’re sorry to hear you experienced issues with your iPhone and CarPlay after your visit. We understand how frustrating that can be. Please don’t hesitate to reach out to our service team so we can assist you and help address any concerns. (201) 843-4999

June 25, 2026

It's close to where I live, and the staff seem honest, friendly, and make me feel at ease! Ty More

by boshin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Gessay
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Jun 25, 2026 -

Park Ave BMW responded

Thank you for your kind feedback! We’re glad to hear our convenient location and friendly, honest staff helped make you feel comfortable and at ease. We truly appreciate your support and look forward to seeing you again soon!

June 22, 2026

My recent service at Park Avenue BMW was excellent. Larry is very helpful. I’m happy with Park Avenue Bmw service More

by Mentormusaj.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Weiner
Report | Print
Jun 22, 2026 -

Park Ave BMW responded

Thank you for your kind feedback! We're delighted to hear you had an excellent service experience and that Larry was so helpful. We appreciate your trust in Park Avenue BMW and look forward to serving you again in the future.

June 17, 2026

Always do a great job with the car. I was told it would take two hours more or less than it actually took only an hour and a half. My service advisor Larry is great, friendly and knowle More

by David a Jones Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Weiner
Report | Print
Jun 17, 2026 -

Park Ave BMW responded

Thank you for your kind review! We're delighted to hear you had another great service experience. It's wonderful to know Larry provided friendly, knowledgeable support and that your vehicle was completed even sooner than expected. We appreciate your continued trust and look forward to seeing you again!

June 16, 2026

There is a reason why I've always taken cars to Park Avenue BMW. Their service and attention to details is above and beyond and my SA communication has always been excellent. The team at Park Avenue alw More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Weiner
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Jun 16, 2026 -

Park Ave BMW responded

Paul, we are delighted to hear that our team makes you feel so welcome. Thank you for your continued business and your feedback! -Park Ave BMW

May 29, 2026

Great service, and very helpful and professional staff. Would go there again for servicing my car. More

by Salam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Weiner, Jeff Farhat, Chris Palma, Simeon B. Marcelo, Heron De Dios, Jennifer Yamelski, Deanna Janke, Ralmy Delacruz, Allison Neuman, Piera Intravera
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May 29, 2026 -

Park Ave BMW responded

Salam, thank you for sharing your positive experience with the professional team at Park Ave BMW!

May 25, 2026

My service problem was complicated. Difficult to diagnose, and a necessary part had to be ordered from Germany. Given all that, they did a great job. More

by Mitcheljoel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Weiner
Report | Print
May 26, 2026 -

Park Ave BMW responded

Thank you for your patience and understanding throughout the process. We’re glad our team was able to properly diagnose the issue and get everything taken care of for you. We truly appreciate your kind words and support.

May 04, 2026

Park Ave BMW provided steallar service as expected. They serviced my X6 timely and kept me updated with everything. Chris my service advisor was very professional 👌 More

by my2sonss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palma
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May 04, 2026 -

Park Ave BMW responded

Thank you for your kind feedback! We’re thrilled to hear you had a stellar experience and that your X6 was serviced promptly with clear communication along the way. Chris will be happy to know his professionalism made a great impression. We appreciate your trust and look forward to seeing you again!

May 02, 2026

I had a last-minute tire issue and they got me in right away without hesitation, which I truly appreciated. As always, their team was reliable, professional, and incredibly helpful. They not only took care More

by ecastro.327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroly Tejeda, Robert Emartinger
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May 03, 2026 -

Park Ave BMW responded

Thank you for your thoughtful feedback! We’re glad our team was able to get you in quickly and take care of your tire issue without hassle. It’s great to hear you noticed the extra touches like the wash and fluid top-off as well. We truly appreciate your continued trust and recommendation, and we look forward to seeing you again!

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