Brad Thompson | Page 5

From the moment we stepped in we were greeted by Peoria VW's friendly staff! Ty (our salesman) was a great help! He was friendly, and very helpful showing us all the cars that fit our needs and not pushi VW's friendly staff! Ty (our salesman) was a great help! He was friendly, and very helpful showing us all the cars that fit our needs and not pushing us towards a car that we didn't want like other dealerships! They got us approved right away with a great deal considering our below average credit score! They did not pressure us at all into buying as we left the dealership after we got approved. We wanted to sleep on it! The next day we decided to buy the 2012 Jetta in the exact color we wanted and with leather that we didn't expect we could get. Ty came in on his day off to service me and my wife and Brad the finance manager was very helpful getting us a deal as well! The whole signing process was quick and easy and we could appreciate that as we had all of our 3 babies with us! I would recommend Peoria VW to any of our friends and family and My next car purchase will be from them as well! Thank you so much Ty and the whole Peoria VW family! Keep up the good work! The Angeles Family More

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The van is exactly what we were looking for to fit my family in and the color selection was great! The customer service was very friendly and helpful the whole time. family in and the color selection was great! The customer service was very friendly and helpful the whole time. More

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I reached out to Peoria VW due to the run around that I received at another north valley VW dealership. I had a very unique credit situation that took about a week to work through. At first I felt as if I received at another north valley VW dealership. I had a very unique credit situation that took about a week to work through. At first I felt as if I wasnt getting the attention I deserved, but then realized that the Peoria VW team was working hard in the background to get me the best possible deal. Things came together rather quickly and I ended with a great financing rate and purchase price. I would recommend Peoria VW to anyone looking for great pricing and a low stress environment. More

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Totally different experience from my old VW Dealership. Very professional and knowledgeable sales staff, no pressure and very friendly people made this a great experience. Very professional and knowledgeable sales staff, no pressure and very friendly people made this a great experience. More

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Peoria Volkswagen is by far one of a kind. Xavier and Bennett took a great deal of time working with me via email. Once Xavier located the vehicle I was searching for, he turned me over to Jeff. Jeff w Bennett took a great deal of time working with me via email. Once Xavier located the vehicle I was searching for, he turned me over to Jeff. Jeff was terrific when we arrived at the dealership. He had both models available for us to look at and ask any questions. At the same time, he had Troy appraise our current Volkswagen and he gave us a very good price on the trade. Jeff and Troy made it very easy for us to make our decision. Next we spent time with Brad in Finance and completed the sale and all paperwork in approximately 2 hours. Peoria Volkswagen has earned and will keep my business for service and sales!! More

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Chase did a great job start to finish.Answered any questions I might of had, Bennet was great about following up making sure that everthing was answered. Brad was great working with in the finance end questions I might of had, Bennet was great about following up making sure that everthing was answered. Brad was great working with in the finance end of it. More

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I was dissapointed in how long they kept me waiting. I drove 2.5 hrs and did a lot of the pre work online and communicated frequently about my trade and the new car. Even filled out a credit app. By the drove 2.5 hrs and did a lot of the pre work online and communicated frequently about my trade and the new car. Even filled out a credit app. By the time i got there i immediately was able to test drive my new car but after that i felt like i wasnt even thought about as they helped other people. They said 10 minutes and that turned into 45. I kept on approaching them and they finally said "are you in a hurry." Just very dissapointing to someone who was there and wanted to buy the car right then vs deal with the back and forth and waiting as they continued to answer phone calls and even forget to do a few things with my new vehicle. More

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Superb dealership and friendly people. They will work with your demands. Doug did not hesitate to pick me up in the east valley. He also demonstrate to me the features of my new car and besides that he a with your demands. Doug did not hesitate to pick me up in the east valley. He also demonstrate to me the features of my new car and besides that he answered all my questions regarding the car. Bennet,Xavier and Rick dealt with me regarding the pricing negotiations online with no hidden charges unlike what other dealeship does. Brad understood me with my decission regardiing the extended warranty plan. Overall , there is no doubt That for sure I will recommend you guys to my family and friends. -dindo- More

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I worked with three different employees, and each of them was extremely friendly and helpful. I was purchasing a car entirely over the internet/phone, and they made the experience simple and also made me fe was extremely friendly and helpful. I was purchasing a car entirely over the internet/phone, and they made the experience simple and also made me feel very comfortable purchasing a car I had only seen online. The staff coordinated every detail for me, including delivering the car to my apartment. Then, after the car was purchased, staff called me to follow up with me and let me know I could call them any time if I had any issues. More

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I had leased a Jetta 11 mos ago from Daniel and I wanted a new one...I handled all of the details while I worked-over the phone and via text...I showed up that afternoon and signed papers and traded keys... a new one...I handled all of the details while I worked-over the phone and via text...I showed up that afternoon and signed papers and traded keys...They had my new car all clean and ready for me. It was the easiest and best car experience ever!!! Everybody there is so polite and friendly...and not in that cheeesy car salesman way...lol Daniel has always been available to me via text/phone for all of my questions over the last year. He is amazing!!! More

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