Branan Lake
Branan Lake at Faricy Chrysler Jeep

Branan Lake

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Branan Lake

July 27, 2026

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The team at the service department at Faricy Chrysler Jeep is exceptional. They are courteous, respectful, understanding, accommodating, skilled, knowledgeable and honest. I feel my vehicle and my fami More

by Gregory
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Recommend Dealer
Yes

July 19, 2026

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First time servicing my jeep at this dealership. They were polite, did the work in a timely manner and the price I paid was what was quoted. Very happy More

by Robert
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Recommend Dealer
Yes
Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you, Robert, for choosing Faricy Chrysler Jeep for your Jeep's first service visit! We're delighted to hear our team was courteous, completed your service on time, and delivered exactly what was quoted. Providing transparent, dependable service is important to us, and we're glad we earned your confidence. We appreciate your feedback and look forward to taking care of your Jeep for many miles to come!

July 18, 2026

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Excellent service. Friendly and efficient. Very helpful and accommodating, Highly recommend service and sales departments. More

by sildona2006
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Recommend Dealer
Yes
Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you for the wonderful recommendation! We're so glad to hear you found our team friendly, efficient, and accommodating. It's great to know both our sales and service departments made such a positive impression. We truly appreciate your support and look forward to serving you again at Faricy Chrysler Jeep whenever you need us.

July 18, 2026

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Excellent and efficient service. I was able to get scheduled for a recall repair right away, and the work was done quickly and on schedule. More

by Emily
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Recommend Dealer
Yes
Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you, Emily, for sharing your experience! We're delighted to hear you were able to schedule your recall repair quickly and that everything was completed efficiently and on time. We know how important it is to make recall service as convenient as possible, and we're glad our team delivered. We appreciate your trust in Faricy Chrysler Jeep and look forward to serving you again whenever you need us.

July 17, 2026

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They are so accommodating, respectful and honest, will never go to another! They are always consistent and fabulous service More

by lamiavita6866
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Recommend Dealer
Yes
Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you for such an amazing compliment! Knowing you've found our team accommodating, respectful, and honest means the world to us. Consistently providing exceptional service is what we strive for, and we're honored to have earned your trust and loyalty. We truly appreciate your support and look forward to taking care of you for many years to come at Faricy Chrysler Jeep!

July 17, 2026

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My appt was at 9:30 am and didnt get my car until the next day arkund the same time for a simple inspection that person on the phone said it will take maximum 1 hr and a half!!! More

by Tabarakfadel
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Service Time
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Recommend Dealer
No
Jul 17, 2026

Faricy Chrysler Jeep responded

Thank you for taking the time to share your feedback. I'm truly sorry that your experience didn't match the expectations we set. Waiting nearly 24 hours for what was expected to be a simple inspection is frustrating, especially after being told it would take about an hour and a half. We clearly fell short in both our communication and our execution. I appreciate you bringing this to our attention, and we'll review what happened with your visit so we can learn from it and improve. If you're willing, I'd welcome the opportunity to speak with you personally to better understand the situation and see if there's anything we can do to make things right. Thank you for your honest feedback. Steve Kane Service Manager Faricy Chrysler Jeep

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