Denise Gardner
Denise Gardner at Faricy Chrysler Jeep

Denise Gardner

Service Advisor

Faricy Chrysler Jeep

4950 New Car Drive
Colorado Springs, CO 80923

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5.0
7 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

4 yrs, 2 mos

5.0

7 Reviews

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8 Reviews of Denise Gardner

July 28, 2026

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Was able to get in during a busy time. Work completed quickly without any problems. More

by Rob Gratz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 27, 2026

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The team at the service department at Faricy Chrysler Jeep is exceptional. They are courteous, respectful, understanding, accommodating, skilled, knowledgeable and honest. I feel my vehicle and my fami More

by Gregory
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Recommend Dealer
Yes

July 26, 2026

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The staff at the dealership is always friendly. Service is quick and someone is always checking to see if you need anything. More

by Smsanti
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Recommend Dealer
Yes
Jul 27, 2026

Faricy Chrysler Jeep responded

Thank you for your kind words! We're delighted to hear that our team's friendly service and attention to our customers made your visit a positive one. Providing a welcoming experience, keeping service efficient, and making sure our guests are well taken care of are all priorities for us. We truly appreciate you choosing Faricy Chrysler Jeep, and we look forward to serving you again!

July 26, 2026

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My appointment was at 2 o’clock. My vehicle wasn’t finished until 5:00. I was told changing the engine oil and transmission oil would take a little over and hour. More

by Donaldtino
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Recommend Dealer
No
Jul 27, 2026

Faricy Chrysler Jeep responded

Thank you for sharing your feedback. We sincerely apologize that your visit took significantly longer than expected. We understand how frustrating it is to plan around an estimated service time of just over an hour and end up waiting three hours for your vehicle. That's not the experience we want for our customers. We appreciate you bringing this to our attention, as it gives us the opportunity to review what caused the delay and work to improve our communication when unexpected circumstances arise. If you're willing, please reach out to our Service Manager so we can learn more about your visit and address your concerns directly. We value your business and hope to have the opportunity to restore your confidence in Faricy Chrysler Jeep.

July 25, 2026

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Very helpful and took me in when I made the wrong appointment. They said I was going to have to leave my Jeep overnight, but they got it in and finished by noon. More

by pricetag1966
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Recommend Dealer
Yes
Jul 27, 2026

Faricy Chrysler Jeep responded

Thank you for sharing your experience! We're glad our team was able to accommodate you, even with the appointment mix-up. We know how valuable your time is, so we're happy we could get your Jeep repaired sooner than expected and have it ready by noon instead of keeping it overnight. We truly appreciate your flexibility and your trust in Faricy Chrysler Jeep. We look forward to serving you again whenever you need us!

July 24, 2026

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Vehicle was inspected for possible recall issue, and completed on time. Faricy always has knowledgeable advisors. More

by indy
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Behr, Ashley Rose

Jul 27, 2026

Faricy Chrysler Jeep responded

Thank you for taking the time to leave us a review! We're glad to hear your vehicle was inspected for the recall concern and that everything was completed on time. It's especially rewarding to know our service advisors earned your confidence with their knowledge and guidance. We appreciate your continued trust in Faricy Chrysler Jeep and look forward to helping you with all of your future service needs.

July 19, 2026

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First time servicing my jeep at this dealership. They were polite, did the work in a timely manner and the price I paid was what was quoted. Very happy More

by Robert
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Recommend Dealer
Yes
Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you, Robert, for choosing Faricy Chrysler Jeep for your Jeep's first service visit! We're delighted to hear our team was courteous, completed your service on time, and delivered exactly what was quoted. Providing transparent, dependable service is important to us, and we're glad we earned your confidence. We appreciate your feedback and look forward to taking care of your Jeep for many miles to come!

July 18, 2026

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Faricy Chrysler Jeep has earned my trust time and time again — enough that I’ve purchased my last six vehicles from them. Every experience has been straightforward, honest, and genuinely customer‑focused. More

by rpjacobs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: J Roberson

Jul 20, 2026

Faricy Chrysler Jeep responded

Thank you so much for your incredible review and, most importantly, for your loyalty over the years. Knowing you've chosen Faricy Chrysler Jeep for your last six vehicle purchases is one of the highest compliments we could receive. We're honored to have earned your trust through honest, straightforward experiences and a commitment to taking care of you long after the sale. We're especially grateful for your recognition of Denise. She truly embodies the level of professionalism, communication, and follow-through we strive to provide every customer. We'll be sure to share your thoughtful comments with her—they'll mean a great deal to her and the entire team. Thank you again for your continued confidence in Faricy Chrysler Jeep and for recommending us so highly. We look forward to being here for you whenever you're ready for vehicle number seven!

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