Brandon Hocter

Mazda has a very good crew. Your service is awesome. Feels like a homebase when you’re there very good hospital keeps our Mazda running just fine. They are just like family keep Your service is awesome. Feels like a homebase when you’re there very good hospital keeps our Mazda running just fine. They are just like family keep doing the job that you’re doing. It works out for everyone. More

by PETUNIA5150 Verified Customer Verified Customer

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Maritza is always so quick and wonderful every time. I love bringing my car here. I love bringing my car here. More

by Amerina P. Verified Customer Verified Customer

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It’s was a great service , Im satisfied to do business with Mazda dealer thank you with Mazda dealer thank you More

by ABDENOURACHERAR2022 Verified Customer Verified Customer

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Thank you very much to the after-sales service staff for their warm service and patient explanations. I am very satisfied and will definitely be back. their warm service and patient explanations. I am very satisfied and will definitely be back. More

by zhenyichen1978 Verified Customer Verified Customer

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The service was fast, friendly, and efficient. I appreciate clear communication and clearly understanding what is happening. I like being able to have a clear idea when things will be done. I appreciate clear communication and clearly understanding what is happening. I like being able to have a clear idea when things will be done. More

by n Verified Customer Verified Customer

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They were quick and helpful. I got in and out as promised. Thank you, Mazda of Elk Grove I got in and out as promised. Thank you, Mazda of Elk Grove More

by percyalai Verified Customer Verified Customer

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Everyone is friendly and helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. More

by LAINEIG Verified Customer Verified Customer

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Love my Mazda family. Always friendly, professional and trustworthy. Never had a bad experience with either of my purchases, and the service center is awesome Always friendly, professional and trustworthy. Never had a bad experience with either of my purchases, and the service center is awesome More

by Kirk Verified Customer Verified Customer

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My issue was resolved quickly and completely. All staff were knowledgeable and helpful, I highly recommend the service department! All staff were knowledgeable and helpful, I highly recommend the service department! More

by coachrinaldi Verified Customer Verified Customer

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If I could leave 10 stars I would! In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings his extreme care and expertise, he makes sure everything works out and brings incredible value to the customer. I’ve been working with Mazda of Elk Grove since 2020 when I bought my car, and every-time I look forward to working with Danny knowing I don’t have to worry about a thing. Recently I had to replace my transmission (I drive a ton for work!) and where this could usually be a stressful situation, Danny made sure everything would work out just fine. He was able to get the transmission from Japan to ship a month sooner and had it installed quickly with delicate care. I never had to worry about a rental car, Danny made sure I had a loaner the entire time free of charge, and this took away the major pressure I could have had since I needed a backup vehicle for work. Aside the transmission work, if something failed under warranty, he would have me covered, along with any normal service I needed over the lifespan of this car. I’ve had many cars before and have worked with other dealers, and I’m happy to say I don’t need to go anywhere else, I know I’ll be taken care of here. I run a business myself and I can recognize quality care, and when Danny takes the lead I have nothing to worry about knowing I’ll be done right. More

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