Briana Hernandez

Mazda of Elk Grove responded

Thank you for sharing your experience. We understand your concerns regarding the service timing and updates during your visit to Mazda of Elk Grove, especially in relation to the estimated completion timeframe provided. Your comments help our team continue reviewing how service scheduling and status updates are shared with customers. Please feel free to contact us directly if you would like to discuss this further. We are committed to delivering clearer communication and a more informed service experience moving forward. Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review! We appreciate your kind words about our crew at Mazda of Elk Grove. We're thrilled to hear that you feel at home with us and that our service keeps your Mazda running smoothly. Your support means a lot to us, and we look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your kind words, Amerina! We’re thrilled to hear that you consistently have a wonderful experience with Maritza at Mazda of Elk Grove. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your positive feedback, Cam! We’re glad to hear that our team was able to take care of your vehicle’s recall efficiently. At Mazda of Elk Grove, we strive to provide excellent service to all our customers. We look forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your wonderful review! We appreciate your kind words and are thrilled to hear that you had a great experience with us at Mazda of Elk Grove. We look forward to serving you again in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your feedback regarding your recent experience at Mazda of Elk Grove, Dino. We appreciate you bringing your concerns to our attention. Your insights about the brake inspection and the video documentation are valuable to us as we strive to maintain high standards in our service. Please feel free to reach out to us directly so we can discuss this further. We look forward to assisting you. Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your 5-star review! We are glad to know our team provided a positive experience and that you feel confident in the care your vehicle is receiving. Your trust means a great deal to us, and we look forward to assisting you again in the future.

Mazda of Elk Grove responded

Thank you for your kind review! We are pleased to know our sales team provided attentive support and clear, helpful explanations during your visit. Your satisfaction means a great deal to us, and we look forward to welcoming you back again in the future!

Mazda of Elk Grove responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us, Janet. We're glad to hear that you were satisfied with the service time at Mazda of Elk Grove, but we understand your frustration with the car wash not working again. Please feel free to reach out to us directly so we can address this issue for you. We value your input and look forward to serving you better in the future! Sincerely, The Team at Mazda of Elk Grove

Mazda of Elk Grove responded

Thank you for your review! We’re happy to hear that you experienced fast, friendly, and efficient service at Mazda of Elk Grove. Clear communication is important to us, and it's great to know you appreciated that during your visit. We look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove