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Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
260 Reviews
4.7

260 Reviews

Write a Review

260 Reviews of Brandon Martinez

November 09, 2025

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Employee Rating

Amazing customer service by Brandon. Very informative on the work being done on the car. And how long it would’ve taken to complete the work. Thanks! More

by MBEAUJUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad to hear that Brandon kept you well informed and ensured your visit went smoothly from start to finish. Please don’t hesitate to call if there’s ever anything you need.

November 05, 2025

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Employee Rating

He was responsive, friendly and accurate in his advice regarding time needed to complete the work. More

by VALGENE0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Briyanna Jones

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November 03, 2025

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Employee Rating

Very professional and very helpful Sales professionals, very knowledgeabe It was a pleasure going there they were able to answer all my questions More

by sprescod2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We’re happy to hear that our team provided professional, knowledgeable, and helpful service during your visit. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

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Employee Rating

Service was good and staff was very friendly and helpful would visit them again in the future More

by khawar7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Oct 20, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

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Employee Rating

The dealership was run was ease and confidently. Brandon made the experience pleasant and clearly explained everything that my car needed. More

by RLARYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re so glad to hear that Brandon made your visit enjoyable and ensured everything was clearly communicated. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

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Employee Rating

The staff was super friendly, patient, and made the whole process smooth from start to finish. They took the time to answer all my questions and made sure I was comfortable with everything before leaving. I More

by hshemoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We’re so glad our team made your experience comfortable and stress-free, and that you felt well cared for throughout the process. We truly appreciate your recommendation. Please don’t hesitate to call if there’s ever anything you need.

October 16, 2025

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Employee Rating

Gentleman told me I’ll be ready in an hour and it took two hours .. More

by josemaldonado5803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Martinez , Nataly Arnez

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Oct 17, 2025

Honda of Valley Stream responded

We do apologize for the miscommunication. For the services that were performed on your vehicle, two hours is a reasonable amount of time. We will make sure timing is properly communicated moving forward. Reach out if you need to discuss any further concerns.

October 13, 2025

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Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. More

by ebuniluyomade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Oct 14, 2025

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 10, 2025

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Employee Rating

Great experience. Well informed and very friendly.would not hesitate to use South shore Honda . More

by grcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their friendliness and clear communication. Please reach out if there’s anything else we can do for you.

October 02, 2025

Dealership Rating
Employee Rating

Very informative about maintenance needed, took time to point out the important needed repairs and printed them, no hard sale. Quickly done with recall. More

by lturkcan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 02, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the clear communication and efficiency during your visit. Please reach out if there’s anything else we can do for you.

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