Brandon So
Brandon So at Hennessy Lexus of Gwinnett
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Brandon So

Internet Sales Specialist

Hennessy Lexus of Gwinnett

3383 Satellite Boulevard
Duluth, GA 30096

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4.6
58 Reviews

I was born in Los Angeles, California and moved to Georgia in 2009. I graduated from the University of Georgia in 2016 and have been in the automotive industry since October 2017. In my free time, my hobbies include snowboarding and traveling. My goal is to help you find the right car while saving you time and money.

Dealership Experience

5 yrs, 7 mos

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

Korean Korean

4.6

58 Reviews

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58 Reviews of Brandon So

March 12, 2024

Dealership Rating
Employee Rating

Great selection of vehicles, customer service was exceptional. All employees were friendly & helpful . Worth the 90 minute drive to find my new car ! More

by sdsumneringa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Kim , Shawn in Finance

Mar 15, 2024

Hennessy Lexus of Gwinnett responded

We are truly pleased to hear that you found the 90 minute drive to us worth it, and that you enjoyed everything from our wide inventory to the customer service you received! This is the Hennessy way. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

March 10, 2024

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Great experience trading my car for a new one. Service department and sales exceeded expectations and will definitely recommend to friends and be back for another car! More

by z383
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Hennessy Lexus of Gwinnett responded

We're pleased to hear about the satisfactory trading experience you had with us, and that both our Sales and Service Departments exceeded your expectations. Thank you for your 5-star recommendation and for choosing Hennessy! Sincerely, The Hennessy Lexus of Gwinnett Team

February 25, 2024

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I found the perfect car online here and contacted the dealership to purchase. I was then basically ignored for two days until contacting them again. At which time I was told it had sold. I subsequently More

by vlasek
Recommend Dealer
No

Other Employees Tagged: Dylan Saunders

February 11, 2024

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Branson So is the most genuine & honest person I’ve ever done business with in sales! I truly won’t trust anyone else from now on. Tom & Catherine were also extremely trustworthy. My experience was PHENOMEN More

by GingerB
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom (Sales Manager), Catherine Shin (Finance Officer)

Feb 13, 2024

Hennessy Lexus of Gwinnett responded

Ginger, we are genuinely elated upon reading your review for Brandon So! Brandon's authentic and careful way of interacting with his clients does not go unnoticed; we will gladly pass along your appreciation. Thank you for your high remarks about Tom and Catherine as well! We look forward to serving you with excellence for years to come. Sincerely, The Hennessy Lexus of Gwinnett Team

February 07, 2024

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Thank you for taking time to explain the Lexus Tx 350 with my family, and you are great customers service. I really appreciate it, but I wasn’t satisfied with the one manager who was making me angry, nev More

by Kyaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Hennessy Lexus of Gwinnett responded

Thank you for sharing your experience with us. We're glad to hear that you appreciated our customer service and Brandon taking the time to explain the Lexus TX 350 to your family. We truly apologize for any discomfort caused by other interactions with staff; we strive to ensure all our customers feel respected and valued, always. We look forward to serving you and your family with full 5-star excellence in the future! Sincerely, The Hennessy Lexus of Gwinnett Team

January 15, 2024

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Brandon So, my husband and I had a great experience. Brandon is very knowledgeable and helpful. More

by yasmincastillo714@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Mahoney

Jan 15, 2024

Hennessy Lexus of Gwinnett responded

Yasmin, thank you for taking a moment to highlight Brandon So's expertise and dedication to serving his clients! We look forward to serving you and your husband with 5-star excellence for years to come. Sincerely, The Hennessy Lexus of Gwinnett Team

Jan 17, 2024

yasmincastillo714@hotmail.com responded

Brandon is definitely a five star.

November 17, 2023

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Best car buying experience I've ever had. Brandon So was very professional and courteous. Very knowledgeable. Hennessey is a quality dealership and has so much to offer. 10/10 More

by Pwix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Barker

Nov 21, 2023

Hennessy Lexus of Gwinnett responded

We're elated upon hearing that Brandon So and the rest of our Sales Staff provided you with the best car buying experience you've ever had. This truly is the Hennessy way. We look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

November 09, 2023

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I have purchased multiple vehicles from Hennessy and they never disappoint. They provide an excellent environment for selection and purchase, follow up, and service. Their people know their business and deta More

by James Hake
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Devin Carter , Brandon So and Devon Carter

Nov 10, 2023

Hennessy Lexus of Gwinnett responded

James, we are elated upon reading your feedback and knowing that after multiple purchase experiences with us, you've never come close to disappointment! Going above and beyond in all aspects truly is the Hennessy way. We appreciate your positive review and look forward to serving you for years to come! Sincerely, The Hennessy Lexus of Gwinnett Team

September 28, 2023

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This is a very large dealership. It has a large inventory, which I found to be helpful. The downside of it is that they seem to be super busy, so many parts of the process took longe More

by alexiscohen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Barker, Matthew Kramer

Oct 04, 2023

Hennessy Lexus of Gwinnett responded

Alexis, we appreciate you taking a moment to leave both positive and constructive feedback as we're always looking for ways to improve our process. Though we're honored and delighted to hear that our customer service made a lasting positive impression on you, we regret to hear about any lengthiness that caused your purchase with us to be anything less than excellent. Be it for sales or service, we look forward to serving you again down the line and earning that 5th star! Sincerely, The Hennessy Lexus of Gwinnett Team

September 28, 2023

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Employee Rating

Brandon was great selling the car. He made it easy and quick. Would come back to this Lexus dealership. More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Hennessy Lexus of Gwinnett responded

JR, we're truly pleased to hear that Brandon's expertise made for a quick and easy purchase process! We will be sure to share your high remarks with Brandon and the rest of our Sales Staff. We look forward to serving you again in the future! Sincerely, The Hennessy Lexus of Gwinnett Team

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