My Role here at the dealership is to make sure "CUSTOMER SERVICE" is always provided!! I have worked here for 2 years. I'm from Brownsville TX. My personal motto is "We gonna make it happen" you will drive away on your new or pre-owned vehicle. I will also get you in and out of the dealership most of the times in less than 2 hours! 972-352-8000 or 817-709-6862
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
19 yrs, 4 mos
Languages Spoken
English
Spanish
79 Reviews
Write a Review79 Reviews of Brenda Rosas
July 28, 2023
If I could give less then 1 star I would. My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We te My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We test drove another truck, got it. Drove it less then 2 weeks & now has been sitting at a local dealership waiting for the MPP insurance guy to come look at it. Took over 7 days for him to make it to look at it. Said it was over his grade of pay & had to discuss with his supervisors. Whole time, guy at local dealership is telling them that it needs a new motor. Hello, less then 2 weeks of owning. MPP don't want to pay for a new motor only lifters, dealership, said really needs new motor. They are offering to pay around 5k and we have to come up with over 7k. Cause I have that laying around. Once the sale lady screwed us, we never heard back from her again. Oh wait, she was in Canada and wasn't getting any kind of service to be able to answer my calls/text/emails, but her service worked well enough after we called her boss. Asked for over a week for the financial paperwork finally got at 6pm on the 14th of July and guess what? The 13th at 10am was the deadline to bring back the truck. So guess what, we know have a xxx truck sitting in the shop that we can't afford to pay for yet the first payment on this xxx is coming up. Believe me I am not done with you people yet. DO NOT BUY ANYTHING FROM THESE CROOKS. I wished I had read these reviews first. What they have done to us is wrong. More
Other Employees Tagged: Didn't see their names listed
May 03, 2021
Yes was very good my saleslady was great Her name was Yes was very good my saleslady was great Her name was Brenda Rosa my name Rex she was great I never deal with anyone like her she number one in my Yes was very good my saleslady was great Her name was Brenda Rosa my name Rex she was great I never deal with anyone like her she number one in my book she was very sweet More
March 22, 2021
My first experience and I must say a very pleasant one!! Ms. Rosas was heaven sent. She took care of me and made me feel very confident about my decisions. I would highly recommend her!!!! I definitely will Ms. Rosas was heaven sent. She took care of me and made me feel very confident about my decisions. I would highly recommend her!!!! I definitely will be going back for future purchases. More
September 11, 2020
Brenda Rosas and Grand Prairie Ford were extremely nice and very helpful. This was one most pleasant experiences purchasing a new vehicle. Brenda showed us what we wanted and did not pressure us to look at and very helpful. This was one most pleasant experiences purchasing a new vehicle. Brenda showed us what we wanted and did not pressure us to look at vehicles we were not interested in. Thanks Brenda More
September 07, 2020
Brenda was amazing!! She was quick and had so much knowledge. I would buy another car from her any day. Can’t wait to work with her again. Best experience! knowledge. I would buy another car from her any day. Can’t wait to work with her again. Best experience! More
September 06, 2020
Ms. Brenda Rosas was so easy to work with. She was very knowledgeable, professionals and courteous. Her customer service skills were excellent. It was a pleasure dealing with her. Really, all the staff knowledgeable, professionals and courteous. Her customer service skills were excellent. It was a pleasure dealing with her. Really, all the staff was very friendly and welcoming. More