Brenda Rosas
Brenda Rosas at Grand Prairie Ford
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Brenda Rosas

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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79 Reviews

My Role here at the dealership is to make sure "CUSTOMER SERVICE" is always provided!! I have worked here for 2 years. I'm from Brownsville TX. My personal motto is "We gonna make it happen" you will drive away on your new or pre-owned vehicle. I will also get you in and out of the dealership most of the times in less than 2 hours! 972-352-8000 or 817-709-6862

Dealership Experience

5 yrs, 8 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

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rated

79 Reviews

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79 Reviews of Brenda Rosas

July 28, 2023

Dealership Rating
Employee Rating

If I could give less then 1 star I would. My husband & I came from Tyler after going back & forth with Brenda (used cars). What we wanted to look at of course wasn't there any longer. We te More

by Wendytstar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Didn't see their names listed

Aug 01, 2023

Grand Prairie Ford responded

We're sorry to hear that you are not satisfied with your experience with us. Please contact Melissa Perry at 855-971-6306 and we will do our best to make this better.

Aug 01, 2023

Wendytstar responded

How business of you. NOT! If you guys gave a s***, then our salesperson Brenda would have done reached out to even check on us after her return from "Canada" you know, where the internet/cell service doesn't exist. You guys would have offered to take the truck back-which by the way is still in the shop cause that wonderful MPP insurance won't pay for a new motor like the local dealership recommended. Maybe if your service department had done what they said and checked it all out, we wouldn't be having this problem. I think that it is sorry for YOUR dealership to sale a used truck for the price you sold it at (our fault for buying) whether you knew it was a xxx or not and no offer nor any help with what to do speaks volumes for your customer relations. My husband has lost so much work from the 14th of July to now for not having a work truck. You people don't care as long as you get paid your commissions. I will make sure to let as many people as I can know not to purchase anything from your dealership. NOTHING BUT CROOKS!

May 12, 2023

Dealership Rating
Employee Rating

I have bought two used cars. Very experienced and kind. Come see her for your used car needs! More

by Montse
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

May 03, 2021

Dealership Rating
Employee Rating

Yes was very good my saleslady was great Her name was Yes was very good my saleslady was great Her name was Brenda Rosa my name Rex she was great I never deal with anyone like her she number one in my More

by Rberry466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2021

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

March 22, 2021

Dealership Rating
Employee Rating

My first experience and I must say a very pleasant one!! Ms. Rosas was heaven sent. She took care of me and made me feel very confident about my decisions. I would highly recommend her!!!! I definitely will More

by Sbacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 23, 2021

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 30, 2020

Dealership Rating
Employee Rating

Brenda is a great sales consultant. I recommend her to all my family members. she is the best. she explained everything very well and help to the max More

by elisajacobo22
Recommend Dealer
Yes
Oct 02, 2020

Grand Prairie Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 23, 2020

Dealership Rating
Employee Rating

Brenda went above and beyond to provide us with the best service possible! It was the best experience we have ever had at a dealership! More

by Schalee
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 28, 2020

Grand Prairie Ford responded

Thank you for your positive feedback!

September 14, 2020

Dealership Rating
Employee Rating

Brenda was amazing, fast pace, no hassles, help in every way to get the car that we wanted. Took care of us like family. Top seller. More

by ruizmoran84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2020

Grand Prairie Ford responded

Thank you for your positive feedback!

September 11, 2020

Dealership Rating
Employee Rating

Brenda Rosas and Grand Prairie Ford were extremely nice and very helpful. This was one most pleasant experiences purchasing a new vehicle. Brenda showed us what we wanted and did not pressure us to look at More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 14, 2020

Grand Prairie Ford responded

Thank you for your positive review!

September 07, 2020

Dealership Rating
Employee Rating

Brenda was amazing!! She was quick and had so much knowledge. I would buy another car from her any day. Can’t wait to work with her again. Best experience! More

by 72moranamanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2020

Grand Prairie Ford responded

Thank you for your positive feedback, from all of us here at Grand Prairie Ford!

September 06, 2020

Dealership Rating
Employee Rating

Ms. Brenda Rosas was so easy to work with. She was very knowledgeable, professionals and courteous. Her customer service skills were excellent. It was a pleasure dealing with her. Really, all the staff More

by eesco552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 08, 2020

Grand Prairie Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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