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Brenden Shaw
Brenden Shaw at INFINITI of Kansas City
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Brenden Shaw

Service Advisor

INFINITI of Kansas City

6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203

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4.9
58 Reviews
4.9

58 Reviews

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58 Reviews of Brenden Shaw

December 17, 2023

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Love Infiniti of Kansas City. They have always exceeded my expectations, from purchasing my vehicle, to the finance department, to the service department, they are all top notch! More

by Clynch74
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Ramez Zaky

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Dec 19, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We really appreciate it and appreciate your business.

June 07, 2023

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Sunil Patel has been very instrumental on my purchase & answered/facilitated all my queries along the way. Definitely looking forward to my next purchase sooner/later. More

by BJ
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Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek

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May 30, 2023

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The best service we ever had. Wish we could get touch up paint for scratches. Have asked before. More

by sherry.wilcox66
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms

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May 10, 2023

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Best dealership in Kansas City. Attentive to detail and puts the customer first. Also, love the hot chocolate! More

by Matt
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Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms

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March 28, 2023

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Awesome dealership, the people are committed to complete customer service. Best car buying experience ever! More

by Kicks
Recommend Dealer
Yes

Other Employees Tagged: Robert Evenrud, John Cuezze, Ramez Zaky

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Apr 03, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate our business.

March 25, 2023

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Excellent management, detailed summary of vehicle maintenance status, car wash was excellent, waiting room excellent More

by Peg Kanatzar
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Recommend Dealer
Yes
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Mar 28, 2023

INFINITI of Kansas City responded

Peg. Thank you for the 5-star review. We appreciate your business.

March 01, 2023

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Quick to the point negotiation. Honest about pricing of vehicle. Easy to approach and availability of sales staff was helpful. Rich was awesome and very helpful. Very responsive to More

by Lindsey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Poula Fayek , Rich Duvall

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Mar 03, 2023

INFINITI of Kansas City responded

Lindsey. Thank you for taking time to leave us a review of Rich and our dealership. We appreciate your business.

January 30, 2023

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Highly recommended for fast reliable oil change service. My appt was on time and professional experience More

by jLennon
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Recommend Dealer
Yes
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Feb 01, 2023

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department and dealership. We really appreciate it.

January 21, 2023

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Everyone was friendly and knowledgeable about all aspects of every car we looked at. Great experience!! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Spencer Cassidy , John Cuezze, Poula Fayek, Ramez Zaky

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Jan 23, 2023

INFINITI of Kansas City responded

Carrie. Thank you for taking the time to leave us a review of your experience at our dealership. We really appreciate it and appreciate your business.

December 23, 2022

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Infiniti of KC has always done a great job servicing my cars! I have two Infiniti’s because Dave Grooms is the best service advisor I have ever known!! More

by Kris Drake
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Grooms , Spencer Cassidy

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Dec 27, 2022

INFINITI of Kansas City responded

Kris. Thank you for taking time to leave us a review of our service department and specifically Dave Grooms. We really appreciate it.

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