Brenden Shaw | Page 2
Service Advisor
INFINITI of Kansas City
6960 W Frontage Rd (I-35 & 67th St)
Merriam, KS 66203
58 Reviews
Write a Review58 Reviews of Brenden Shaw
November 29, 2022
I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate k the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate knowing that my car will be worked on by technicians familiar with my car model. More
Other Employees Tagged: Dave Grooms , Spencer Cassidy
November 17, 2022
Everyone friendly and helpful to each other so the customer is taken care of quickly. customer is taken care of quickly. More
Other Employees Tagged: Dave Grooms
November 16, 2022
JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. More
Other Employees Tagged: Dave Grooms , Spencer Cassidy
October 21, 2022
I came to the dealership to get an alignment. The Service Representative told me the wait would be around two hours. I decided to look around at the cars in the showroom. Todd noticed me and aske The Service Representative told me the wait would be around two hours. I decided to look around at the cars in the showroom. Todd noticed me and asked if I had any questioned or needed any assistance. I let him know I was just browsing and really unsure. He said he was more than happy to show me around. We spent some time in the showroom and then ventured out into the cold to look at vehicles. Todd was patient and willing to answer all my questions. We eventually returned to the showroom where I advised him which car I was most interested in. Turns out the only car available was the car on the showroom floor. To make a long story short from start to finish my experience was one to remember in a positive way of course. Everyone was so kind to me. I was especially impressed with Todd because he took his time with me and gave me exactly what I wanted. This is not my first time purchasing a car but this by far the best experience I have ever had. Very professional and mindful of my time. They got me in and out quickly. I am pleased with my purchase and my overall experience. BIG Thank You to everyone I encountered and interacted with that day. More
Other Employees Tagged: John Cuezze, Todd Beal
October 16, 2022
This is my absolute favorite dealership that I have ever been to, the staff is unbelievable ; super nice, feels good to go to this service department! And Brendan is by far the best service guy i have ever been to, the staff is unbelievable ; super nice, feels good to go to this service department! And Brendan is by far the best service guy i have ever worked with! More
September 23, 2022
PROFESSIONAL AND COURTEOUS. YOU CAN NOT GO WRONG TAKING YOUR PROBLEM TO THE PROS AT INFINITI. YOU CAN NOT GO WRONG TAKING YOUR PROBLEM TO THE PROS AT INFINITI. More
Other Employees Tagged: Dave Grooms , Spencer Cassidy
September 04, 2022
Flowers? I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2 I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2023 Nissan Leaf that I got!! This dealership WOWs you with outstanding customer service and great communication on all levels. Keep up the good work! Too bad I can only give this dealership ONLY 5 stars! More
Other Employees Tagged: John Bock, Todd Beal
August 10, 2022
Always able to get me in when needed. Treated with respect and put on a pedestal. They definitely treat you like you are important. Treated with respect and put on a pedestal. They definitely treat you like you are important. More
Other Employees Tagged: Spencer Cassidy