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129 Reviews of Brent Stump
May 16, 2024
I trust that when I bring my car into this service center it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced it will get top notch service from people I trust to do the job right. I buy my cars here and get them taken care of here and I’ve never experienced any problems.i couldn’t give them a higher recommendation over the past 26 years and 4 Toyotas with well over 100,00 miles each. More
by DWCUKROWICZ
Verified CustomerOther Employees Tagged: JC Cooper
Helpful 
May 15, 2024
Thankful that my car and service was taken by another member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over member. Being told that if they can't find a problem they don't get paid after flat bedding it to you is not helpful. Thank you Zach for taking over and giving me a loaner and keeping it another day. Particularly, after receiving a text just prior to the pickup that the car needed to be seen. More
by SHN57
Other Employees Tagged: Zach Claybrooks , Brenton I assume is Brent
May 09, 2024
I have much confidence taking my vehicles to Cobb Co. Toyota for service. They give accurate time and cost of service and keep you informed of the progress. They'll let you know promptly if any unexpecte Toyota for service. They give accurate time and cost of service and keep you informed of the progress. They'll let you know promptly if any unexpected problems arise. More
by FRODOB1114
Other Employees Tagged: Katie Fuller , Matthew Mullen at the collision center
May 09, 2024
This was my first service on my new car. I needed my new key made so I called ahead and told them I needed that done. No problem, they said. You will be here for about 2 1/2 hours for fir I needed my new key made so I called ahead and told them I needed that done. No problem, they said. You will be here for about 2 1/2 hours for first service and key. No appointment necessary and we have what we need to program your key. Ok. I arranged my schedule to go there. When I arrived, couldn’t do the key. They have to order it. Not what I was told before and the entire reason I called ahead. It took them 1 1/2 hrs to do first service which is rotate tires. So I drove a total of 1 1/2 hrs, sat for 1 1/2 hours to have my tires rotated. It’s been 6 months waiting on this second key and now I have to do it all over again. I also thought they washed the car down on first service, but apparently not. When I went to leave I asked where my car was, he pointed out there. I walked around 10 minutes clicking my only key trying to hear it beep so I could find it. However, the chairs are comfortable in the waiting room. 2 stars for that. More
by COLSTONT
May 09, 2024
After 3 visits, the problem remains. After each visit, they tell us it is fixed... After each visit, they tell us it is fixed... More
by Dag
Other Employees Tagged: Austin Meek
May 05, 2024
When I booked my appointment online, I asked for my front brake pads to be replaced. When I dropped off my car, I also specified my front brake pads. What I got was my rear brake pads replaced. Now I have to brake pads to be replaced. When I dropped off my car, I also specified my front brake pads. What I got was my rear brake pads replaced. Now I have to come back and pay more money so that I don't have to get my extremely worn-out front brake pads replaced. More
by Nolen
May 02, 2024
I've had a bad experience with David Cobb twice now. He is rude and incompetent. I will make sure that I do NOT have to use him in the future. Otherwise, I love the service department and haven't had He is rude and incompetent. I will make sure that I do NOT have to use him in the future. Otherwise, I love the service department and haven't had any issues with the other service personnel. More
by justlindarodgers
Other Employees Tagged: David Cobb
May 01, 2024
reliable and efficient; kept me informed as to the progress of the work being done; check-in and checking out was quick and simple. Been taking our Toyotas there for years and have always been treated progress of the work being done; check-in and checking out was quick and simple. Been taking our Toyotas there for years and have always been treated well. More
by FRODOB1114
Other Employees Tagged: Blake gonsalves, Katie Fuller, Mark Kligerman
April 30, 2024
Service is quick. Agent is knowledgeable and recommended services only needed. The estimated time agent gave was right on point. In and out in less then 1.5 hours. Agent is knowledgeable and recommended services only needed. The estimated time agent gave was right on point. In and out in less then 1.5 hours. More
by shirleypeter
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