Jeff Silvers

I was in and out in about 45 minutes. The waiting room is pleasant and it’s always a nice experience at Cobb County Toyota. The waiting room is pleasant and it’s always a nice experience at Cobb County Toyota. More

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Excellent service by customer service. He was knowledgeable and very friendly. Made the right recommendations. He was knowledgeable and very friendly. Made the right recommendations. More

by isaiah.waindi Verified Customer Verified Customer

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Cobb County Toyota makes getting your car serviced as good as it can be. It is convenient to schedule, and the waiting area has good amenities. The Service team is friendly and professional, and they a good as it can be. It is convenient to schedule, and the waiting area has good amenities. The Service team is friendly and professional, and they always do a great job. They clearly explain the service and the cost for everything. More

by queeckdraw Verified Customer Verified Customer

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We have been buying and servicing our cars at Cobb Toyota for the last 20+ years. We are extremely pleased with the excellence, timeliness and thoroughness of the service. Thank you, Jeff, for your kindnes for the last 20+ years. We are extremely pleased with the excellence, timeliness and thoroughness of the service. Thank you, Jeff, for your kindness and knowledge of the Toyota products! Amazing! More

by LDROYER Verified Customer Verified Customer

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They are great people to work with. Honest, professional, and not pushy at all. This is my fifth purchase, and I would recommend them to anyone. Honest, professional, and not pushy at all. This is my fifth purchase, and I would recommend them to anyone. More

by R.MCGLON Verified Customer Verified Customer

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Great all a round ,best in service . Only have Cobb do my work , car and truck. 👌 Only have Cobb do my work , car and truck. 👌 More

by NONIFRAN1 Verified Customer Verified Customer

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I always take my Toyota’s to this location for service. Their staff is knowledgeable and attentive to my needs. Been going here a long time. Jeff always takes of me. Their staff is knowledgeable and attentive to my needs. Been going here a long time. Jeff always takes of me. More

by daryn311 Verified Customer Verified Customer

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Very good customer service and timely turnover. Clean waiting area and bathroom. All I have Clean waiting area and bathroom. All I have More

by Michelle Verified Customer Verified Customer

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Great but they unplugged my dash cam during service. I wish they wouldn't do that. I wish they wouldn't do that. More

by Jarrett.Stephenson Verified Customer Verified Customer

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I brought my 2025 Toyota RAV4 LE to the service department for a warranty recall on July 15, 2026, at 7:00 a.m. From the moment I arrived, my service advisor, Jeff Silvers, was rude and unprofessio department for a warranty recall on July 15, 2026, at 7:00 a.m. From the moment I arrived, my service advisor, Jeff Silvers, was rude and unprofessional. He told me the recall would take about two hours to complete. Instead, I waited for more than three hours without receiving a single update. When I finally asked about the status of my vehicle, he responded rudely, saying he didn't know, without offering any explanation or making any effort to find out. What was even more concerning was that after leaving the dealership, I discovered that my horn was no longer working. A few days later, I took my vehicle to Toyota of Marietta, where I received outstanding customer service. Their technicians informed me that the horn had most likely been disconnected during the previous recall service and was never reconnected. This was a very disappointing experience. A warranty recall should be performed carefully and professionally. The poor communication, the rude attitude of the service advisor, and the apparent mistake made during the repair have caused me to lose confidence in this service department. More

by JC Verified Customer Verified Customer

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