345 Reviews of David Cobb
June 19, 2026
I had an appointment today at 3:00 for service on my car. Arrived today at 2:45 after taking time off from work to be informed by “Tony” that they could not work on my car today. Tried to speak to the manage Arrived today at 2:45 after taking time off from work to be informed by “Tony” that they could not work on my car today. Tried to speak to the manager regarding this situation and was basically called a liar stating he would have to review the call center audio recordings. I was told that maybe they could look at it but they close in 3 hours. Meanwhile all the technicians are standing around. Very rude and a waste of my time. Will not bring my car back there. More
June 11, 2026
The representative took amazing care of us! Customer service is huge for me and she is the best of the best! Very attentive, knowledgeable and provided all information as needed. Customer service is huge for me and she is the best of the best! Very attentive, knowledgeable and provided all information as needed. More
Other Employees Tagged: JC Cooper
June 11, 2026
Service advisor was poor when dealing with me. Did not want to discuss my issue. Was not able to replicate my issue so issue was finished in his eyes. Now I need to go to a different dealer sin Did not want to discuss my issue. Was not able to replicate my issue so issue was finished in his eyes. Now I need to go to a different dealer since they seemed to not to listen or value my opinion. No if it happens again bring it back or anything. While I was not charged for the service, my time was wasted even though I felt like he treated me like I was wasting his time. More
June 10, 2026
I have been a customer for 25 years and this is the best service department I have ever dealt with. service department I have ever dealt with. More
Other Employees Tagged: Zach Claybrooks, JC Cooper
May 30, 2026
It is always a pleasure to have my car serviced at Cobb Toyota. Especially when it is Simon Chan handling the service desk. He is quick and easy to deal and makes the visit pleasurably. The same is true f Toyota. Especially when it is Simon Chan handling the service desk. He is quick and easy to deal and makes the visit pleasurably. The same is true for David Cobb. You have a great staff, More
Other Employees Tagged: Simon Chan
May 10, 2026
Service was fast and the staff was friendly. I couldn't have had a better experience I couldn't have had a better experience More
Other Employees Tagged: Austin Meek, Katie Fuller, Zach Claybrooks, Carlos Ortega, JC Cooper, Costas Hernandez, Simon Chan, Jeff Silvers, Bob Nascimento
May 08, 2026
Jonah was great to work with, and they stand by their word to get things done. Fast and easy the Guy in Finance was awesome. David in the service department was very personable and professional. Steve t word to get things done. Fast and easy the Guy in Finance was awesome. David in the service department was very personable and professional. Steve took care of us and when you talk to him you feel as though you have known him for a long time. I would recommend them to everyone. More
Other Employees Tagged: Rob Smith, Jonah Amlett
April 18, 2026
Service consultant was snappy and in a bad mood as soon as I arrived for my appointment at 9 AM. He also left midway through the maintenance of my vehicle and did not tell me when my vehicle was ready, eve as I arrived for my appointment at 9 AM. He also left midway through the maintenance of my vehicle and did not tell me when my vehicle was ready, even after I reached out 3 1/2 hours. I gave another hour for the benefit of the doubt, understanding it is a busy place. Finally after being there for four hours, I had to get help from another service consultant that told me my vehicle had been ready for a while.He was also unsure of why I never received word my vehicle was ready and we confirmed all my information was correct. I sat in the lobby for over four hours when all I was waiting on was an oil change and two tires. I gave Mr. Cobb the benefit of the doubt multiple times through the interaction and respected his time and work, it is unfortunate that it was not mutual but instead unprofessional and inconsiderate of my time in all aspects of the service on 4/17/26. More
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