Brent Vantussenbroek

Antonio did a great job taking care of my needs, I would highly recommend him. highly recommend him. More

by douglasbpetersen Verified Customer Verified Customer

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Always get in no appointments. But they are suggested. They do the work in a timely way. And always fixed correctly. Sonya and Jimmy are the best service advisers. Brian is the best tech They do the work in a timely way. And always fixed correctly. Sonya and Jimmy are the best service advisers. Brian is the best tech More

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Always a great experience! Been going here for 4 years and have brought multiple cars in. Never left feeling mistreated. Always very happy! Recommend to anyone. and have brought multiple cars in. Never left feeling mistreated. Always very happy! Recommend to anyone. More

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The advisory I had was amazing nothing against her. I just never have a good time with this place. I tell them everything I need then I hardly can ever get it. I also got charged tone of money for an oil just never have a good time with this place. I tell them everything I need then I hardly can ever get it. I also got charged tone of money for an oil filter that you buy at auto zone for 4 bucks. I have worked at a dealership for three years and we did a lot more to take care of our customers and do anything to get them what they need and want. This isn’t the place I never leave bad reviews but this time I felt the need especially cause I always have problems when I am here. I continue to come cause the warranty on my vehicle will expire if I do it myself or go somewhere else. More

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Wow before calling me saying the truck is done make sure it's done your organization is terrible don't lose the key again please you didn't even know the truck was in the back yard and nobody knew where the it's done your organization is terrible don't lose the key again please you didn't even know the truck was in the back yard and nobody knew where the key was 45 minutes to an hour More

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Not good machanics Terrible place. Guys dont get back to you. They don't take responsibility or apologize for mistakes made when oil filter was not tight and leaked. Sup Terrible place. Guys dont get back to you. They don't take responsibility or apologize for mistakes made when oil filter was not tight and leaked. Super expensive comparatively. More

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This place is absolutely horrendous. I have gone here in the past because they convinced me that for my Dodge Intrepid, the non-Dealer mechanics did not take care of my car – that the 5 to 6 hour wait, and the past because they convinced me that for my Dodge Intrepid, the non-Dealer mechanics did not take care of my car – that the 5 to 6 hour wait, and double the price was worth the extra service. What a scam. I took my car in to get the window motor repaired about a month ago. Immediately upon arrival, I was sold the oil change + 23 point inspection by the service agent who greeted me at my car door. I told them what I was there for, and they assured me that I would be taken care of. They asked me if I needed a shuttle because there was an expected 6 hour wait time. I said yes. After waiting an hour for the shuttle, and the shuttle driver asking for my phone number to contact me on return to Ken Garff West Valley Dodge, I was taken to my destination. After about 7.5 hours, the Service Agent called me and told me the car was ready – that he would call the shuttle driver to pick me up. After 20 minutes the Shuttle Driver called me and said he was going home, and could not come pick me up. I then called the Dealer, and the shuttle driver called me again, and said he would be out to pick me up in 20 minutes. When I got to the dealer, I was met by a $500+ bill. (The person standing in front of me at the cashier had brought his vehicle in for the afore-mentioned oil change and 23 point inspection – they did the inspection but no oil change????) The next day my engine was dead. I had to take time off work to have my car towed to the Dealer. More time wasted. Since that time, my car’s oil has leaked – everyday – onto my driveway, and the electrical system in the dash sporadically turns off (like it now has a short in the electrical system). I called the dealer one morning the past week and told them what was happening to the electrical system, and the service agent told me, “Without having any warning lights on, it is like looking for a needle in a haystack.” Then silence. No telling me to bring it in to look at it, no nothing – just silence. I said thanks and hung up. I would like to tell anyone thinking about getting service her – just DON’T. There are far better places to go. More

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