Bret Bonin

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you felt valued and well cared for during your experience with us. Our team, especially Bret Bonin, is dedicated to providing exceptional service, and it’s gratifying to know that his efforts made a positive impact on your vehicle ordering process. We appreciate your business and look forward to serving you again in the future!

Crest Cadillac responded

Thank you for your feedback, Vinay. We appreciate your positive remarks about your overall experience and understand your concerns regarding the after-sales support. We strive to ensure that all aspects of our service meet your expectations, and we recognize the importance of timely communication regarding trade-in checks. Please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com so we can assist you further with your inquiry. Your satisfaction is important to us, and we are here to help.

Crest Cadillac responded

Thank you for the kind words! We're glad to hear that you experienced friendly service and timely care during your visit. It's especially wonderful to know Monica made a great impression and that Pat Austin helped make the trip worthwhile—comments like yours mean a lot to our team. We appreciate you taking the time to share your experience and look forward to welcoming you back!

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Bret was able to make your car-buying experience easy and help you find the perfect car. We look forward to welcoming you back for your next purchase!

Crest Cadillac responded

Thank you for sharing your kind feedback! We’re thrilled to hear that you enjoyed the wide selection of vehicles throughout our dealership and that you had such a positive experience with our team. We take great pride in having knowledgeable and friendly sales professionals who are committed to helping guests find the perfect vehicle. It’s wonderful to know that their efforts made a lasting impression on you. We look forward to welcoming you back again in the future!

Crest Cadillac responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience and that the team was able to assist you effectively. We look forward to welcoming you back and providing the same excellent service in the future!

Crest Cadillac responded

Thank you for being such a loyal customer! We truly appreciate your continued trust in our service department over the years. It's great to hear that you've consistently had a positive experience, and we’ll keep working hard to maintain that. Thanks again for your support!

Crest Cadillac responded

Thank you for sharing your wonderful experience! We're thrilled that Bret was able to help you find the car of your dreams and that his exceptional customer service made a difference in your decision to continue with Cadillac. We truly appreciate your loyalty and are happy to have earned you as a lifetime client. We look forward to assisting you for many more years to come, and we'll be sure to pass along your kind words to Bret!

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that you’ve had a positive experience with our valet service. Providing clean loaner cars and ensuring your vehicle is well taken care of is a priority for us. We truly appreciate your recognition of our professional team and their commitment to excellent customer service. We look forward to assisting you again in the future!

Crest Cadillac responded

We’re thrilled to hear that Bret provided you with such a professional and informative experience. It’s fantastic to know that the XT5 is now your second Cadillac! We truly appreciate your trust and loyalty, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!