Bret Lindemann at Boardwalk Volkswagen of Richardson

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
After my rolling death-trap of a car crapped out on me on the side of the highway, I had no option but to purchase a car. A task I kept putting off, I knew my best bet was to look at certified pre owned VW's as my family has had a VW at one point or another. Matter of fact, my brother recently said good bye to his 04' Jetta that took a massive beating but still stood strong. To say my over all experience with Boardwalk Richardson was great is grossly understating it. From the very beginning my time was respected, appreciated, and felt my sales associate did everything and anything to ensure my purchase was smooth. I initially had my heart set on a red Golf which was sold the morning I was in transit to purchase it, Bret had several cars waiting for me to test drive. Like Goldy Locks and the Three Cars, I found my perfect car in a certified pre owned Rabbit. Everyone from the sales department to the finance to the service department when I went in a week later to have the car washed have been absolutely amazing! The employees make it an effort to give you a completley satisfactory experience and not treat you like you're some commission check walking through the door. Thank you, Boardwalk Richardson Team for making my first VW purchase so easy and awesome. You all don't get nearly enough credit for all the hard work y'all do.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jae Kwon, Bret Lindemann, Darrick Thompson

My Review of Boardwalk Volkswagen of Richardson:
I had a great experience with this dealership and would recommend to anyone looking for a new Volkswagen. They made it extremely easy to buy a new car. I had come down from Little Rock to find a certain car since another dealership could not find me the one I wanted. They gave me a competitive price on the new car and trade-in.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Brett was extremely friendly and wiling to work with me even though I am in Austin. We did all of the negotiations online and I was able to pick the car up a few days latter. Brett has even been available after the sale to answer random questions I have had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Bret made my car shopping experience much better than I ever! Very knowledgeable, helpful and friendly. Always answering questions and extreme please to work with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Bret was very friendly and easy to work with. I wanted a certain color combination the dealership didn't have at that time. Bret found the exact car I wanted. When I picked the car up he went step by step showing me everything about the car. I will tell everyone to go see Bret if they need a new car!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Bret was fantastic to work with. He is very knowledgeable about VW and was able to answer all of our questions. This was by far the best experience we have ever had buying a car. I would recommend Boardwalk, and Bret, to anyone looking at purchasing a VW.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Bret was very helpful and was able to find me exactly what I was looking for within my budget. All of the other staff members that we encountered were also very helpful. The Finance Manager was very easy to deal with as well.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Bayon, Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Great experience with prompt follow-up! Not too much pressure and they were willing to work with us, despite poor credit scores. Thank you!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann, Jason Villa

My Review of Boardwalk Volkswagen of Richardson:
I did my research on the internet from VW's website. I used thier chat feature to ask a few questions. When I determined what I wanted, I exchanged a few emails and actually worked my deal without ever walking into the dealership. I called and emailed around to shop my deal and while I could match it, something about Richardson and thier almost immediate reply to email sold me on buying from them. They literally put me in the driver seat of my new Jetta TDI. In short, they made me feel like I was the only customer. I agreed to the purchase on a late Friday afternoon, asked if they could have it ready on Saturday morning. And they did just that. They got EVERYTHING right! Brett was outstanding in giving me the lesson on the car. I drove myself down and asked if they could take the car to my house. NO Problem! I got follow-up emails on Monday to insure that I was satisfied and to invite any questions. Patrick?, the finance guy answered all my questions about lease vs purchase and did not hurry me. Heck, he even made sure I understood. When it comes time to get my next VW, why go anywhere else! Thank you all for making car buying what it should always be!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bret Lindemann

My Review of Boardwalk Volkswagen of Richardson:
Brett's energy and attitude has been evident in each of the three visits we have made to the dealership. He knew absolutely everything about Volkswagen's company, local dealership, and its cars. I went on 5 test drives and each one was treated with equal attention and focus on Brett's part. His follow up was appreciated and never too aggressive. After making the purchase of my new Tiguan, he offered to be the point person for my further appointments- license plates, tinting, 90 day follow up, etc. He also assisted me with the set up of all the technological features of the Tiguan. I would insist that anyone, interested in checking out a Volkswagen, go see Brett.

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