Brett Mathis
Brett Mathis at Sunset Ford
Refer Me

Brett Mathis | Page 2

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Contact Me
4.9
350 Reviews

My name is Brett Mathis. I have been a Service Advisor for over 6 years now and with Ford for 2 years. I really enjoy my job working for Sunset Ford & Ford Motor Company because it is a line of vehicles I most enjoy, especially Mustangs. Mustang are an area I feel most confident in and enjoy helping customers learn and understand what upgrades are most suitable for the customer’s expectations. I personally own 4 fords including a 1951 Ford Tudor. Last year, I became a Master Certified Service Advisor since I have been here with Sunset Ford. I was born and raised in Saint Louis and proud to work for a dealership that has been in business for over 100 years!

4.9

350 Reviews

Write a Review

350 Reviews of Brett Mathis

December 11, 2023

Dealership Rating
Employee Rating

Customer service was excellent starting with the individual answering the phone. The service I received from Brett Mathis was beyond exceptional. Both times I received service at Sunset Ford, he w More

by KATSTECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Sunset Ford responded

Thank you so much for taking the time to share this! We are so happy to hear that the service team took great care of you and provided you with 5-star service. We're here for any future needs. Come back and see us!

December 08, 2023

Dealership Rating
Employee Rating

Good service and was in and out in a very short time. Unfortunately had to wait almost a month to schedule it, but I guess that couldn't be helped given circumstances beyond the dealership's control. More

by lordibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Pizzella, Mike Sowards

Dec 11, 2023

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs and will see you next time!

December 02, 2023

Dealership Rating
Employee Rating

Good customer service. Friendly environment. I was employed there years ago. Never had any problems with service or parts. I would recommend them to anyone. More

by jbrandeljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Sunset Ford responded

Thank you so much for the great review and recommendation! Our team appreciates your business and looks forward to your next visit.

November 30, 2023

Dealership Rating
Employee Rating

Always great service. I bought my truck from Sunset Ford in 2005 and have been taking it there ever since. More

by firewallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Mathis

Dec 01, 2023

Sunset Ford responded

Thank you so much for taking the time to share this with us and for choosing Sunset Ford! We appreciate your business and look forward to your next visit!

November 27, 2023

Dealership Rating
Employee Rating

Amazing place Brett Mathis advisor was extremely helpful and knowledgeable best advisor in service department if you need help with your car he’s the one to talk More

by ELDINAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Sunset Ford responded

Thank you so much for the great review and your business! It was a pleasure working with you, and we hope to see you again!

November 27, 2023

Dealership Rating
Employee Rating

Always happy with Sunset. We are treated very well during every visit. I wouldn’t go anywhere else. More

by Windveil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hummell

Nov 28, 2023

Sunset Ford responded

Thank you so much for the outstanding review! We look forward to your next visit!

November 25, 2023

Dealership Rating
Employee Rating

Made an appointment with my service manager Brett to get four new tires. I asked for early appointment, got there at 7 AM. and I was out the door by 10AM as promised. Always keeps me informed and up-to-date More

by MLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Sunset Ford responded

Thank you so much for the outstanding review! We appreciate your business, and we will see you next time!

November 23, 2023

Dealership Rating
Employee Rating

Sunset does all the right things, reminders and confirmation before, thorough communication during and after the service More

by JANOK9024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Sunset Ford responded

Thank you so much for the 5-stars and your business. Come back and see us!

November 18, 2023

Dealership Rating
Employee Rating

The service was prompt and on time, and my vehicle was ready within 90 minutes. Good experience. More

by ROSEWOODBREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Sunset Ford responded

Thank you for sharing this! It was a pleasure working with you, and we hope to see you again!

November 10, 2023

Dealership Rating
Employee Rating

Another satisfied visit. Brett M determined what the problem was, and had it fixed fast. He also recommended a couple of things that needed to be done to save me from a future More

by Dave Kerperien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Sunset Ford responded

Thank you so much for taking the time to share your experience with us. Our team truly enjoyed working with you, and we wish you many happy, safe miles. We're here for any future needs and will see you next time!

2
...

Dealership Inventory (387 Vehicles)

used 2020 Ford Expedition Max car, priced at $46,995
2020 Ford Expedition Max
used
Agate Black exterior
Automatic
Four-wheel Drive
used 2021 Ford Expedition Max car, priced at $40,995
2021 Ford Expedition Max
used
Burgundy Velvet Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford Transit-350 car, priced at $61,460
2024 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
used 2021 Ford F-150 car
2021 Ford F-150
used
Lead Foot exterior
4WD
used 2020 Ford Explorer car, priced at $29,995
2020 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ford Escape car, priced at $25,995
2023 Ford Escape
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive