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Brian Appleton
98 Reviews
98 Reviews of Brian Appleton
September 05, 2019
found problem! My new Acura had problems that could not be resolved after several trips to another dealership service department. Acura of Peoria accurately diagnose My new Acura had problems that could not be resolved after several trips to another dealership service department. Acura of Peoria accurately diagnosed the issue and resolved it. More
by Suzi Potter
Other Employees Tagged: Vince Hancock
Helpful 
August 07, 2019
Great customer service! No pushy salesmen and great customer service! I would highly recommend going to them for car buying and service! I won’t go anywhere else! No pushy salesmen and great customer service! I would highly recommend going to them for car buying and service! I won’t go anywhere else! More
by Allie15
Other Employees Tagged: Michael Schwarz
August 06, 2019
Horrible experience . I Purchased a car from you guys just about a month and a half ago had a horrible experience with your service department. The car I bought was a To . I Purchased a car from you guys just about a month and a half ago had a horrible experience with your service department. The car I bought was a Toyota corolla 2016. Drove it off the lot next day struts went out and you blamed me for it. You guys did not make good of the situation. The service department was supposed to have a meeting regarding the issue and get back to me right after that meeting never heard back from you guys. Very disappointing experience. I would not recommend your dealership to my worst enemy. I want nothing to do with your dealership. Bad customer service and the service department. Can’t believe I purchased a car from you guys. Worst mistake. I made reviews on yelp, Peoria Acura, Google, and anywhere I was able to make a review stating that your company did not deserve any stars. More
by Unhappy customer
Other Employees Tagged: Brijen Dave
August 05, 2019
Experience taking my car for repair I was treated by Brian Appleton. I explained to him the error message in my car. He reassured it was a simple fix. Greatly appreciated I was treated by Brian Appleton. I explained to him the error message in my car. He reassured it was a simple fix. Greatly appreciated More
by Johnny21@
July 25, 2019
Would not recommend this dealership for a used vehicle I purchased a car from this dealership and have nothing but issues getting a problem resolved. I was sold a vehicle and the next day it was broke. The I purchased a car from this dealership and have nothing but issues getting a problem resolved. I was sold a vehicle and the next day it was broke. They quoted me $850 to fix the car. The paper work said $1600. They did not make good of this situation. They were supposed to have a meeting regarding my vehicle and get back to me and they never did. I would NOT recommend purchasing a car from them. The service department has been awful. No one is on the same page. They were supposed to send my Toyota out to a Toyota dealership to try to get help with the noise we came across on day 2 of owning this car. Everything got blown up and they have not helped in any way. I give Peoria Acura negative stars. If you want a good vehicle that’s not a lemon take your business elsewhere. More
by Unhappy customer
Other Employees Tagged: Brijen Dave
July 25, 2019
Car service and issues Car oil change was due and had a transmission issue. Service Advisor Brian Appleton made sure everything was taken care of, plus a couple of other thi Car oil change was due and had a transmission issue. Service Advisor Brian Appleton made sure everything was taken care of, plus a couple of other things also. Thanks Brian Bob More
by Bgf-cruzzzer
July 08, 2019
Recall service Acura TLX Great service on recall notice. Brian also explained what I could do when I travel and need to leave the car parked for extended periods. Great service on recall notice. Brian also explained what I could do when I travel and need to leave the car parked for extended periods. More
by Nick7714
June 21, 2019
Great service Yes, Brian Appleton went above and beyond to assist me. His efforts were likely the only reason that I was able to get my battery covered under warran Yes, Brian Appleton went above and beyond to assist me. His efforts were likely the only reason that I was able to get my battery covered under warranty. I can say enough positive things about my experience at this dealership and Brian. I would give him a 20 if I could! Thank you so much & I will only be going to this dealership from now on. More
by ysmith7926
June 08, 2019
Recall plus 75000 mile service Bryan was extremely helpful and courteous. The service was done in the time in the time it was promised. He arranged a loaner car for my use and had Bryan was extremely helpful and courteous. The service was done in the time in the time it was promised. He arranged a loaner car for my use and had the car washed and clean when I came to pick it up. More
by Melody Hoover
May 31, 2019
Great Service I’m always greeted immediately upon entering the service area by friendly knowledgeable service reps. I’m always treated like a VIP. I drive all the w I’m always greeted immediately upon entering the service area by friendly knowledgeable service reps. I’m always treated like a VIP. I drive all the way from Buckeye because you guys are the best. More
by Mrsrocks
