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Brian Bates
67 Reviews
67 Reviews
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67 Reviews of Brian Bates
July 30, 2025
I would never recommend this place. I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to re I went in for an oil change and a tire rotation. They told me my air filter and cabin filter were dirty. They didn’t tell me it was 170 dollars to replace it and only found out till I got the bill I would never of had it done if I knew the price air filters air very simple to change. These people are crooks. More
by GROCHOWASKINEIL
Verified CustomerOther Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen
July 30, 2025
There was an error made by the service department's pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of pricing on my bill. Brian Bates ,(Kenny Ross Subaru's service manager), quickly fixed the problem and corrected the error. I fell this shows a lot of commitment to do a great job and service to their customers. The service and time it was done in was great. More
by DBCLESTER
July 29, 2025
Easy to deal with. Service is top notch, easy to get appointment. Brian is great to work with Service is top notch, easy to get appointment. Brian is great to work with More
by JANICEKEM
Other Employees Tagged: Bryan Hastings
July 22, 2025
Efficient, courteous service. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. Repair was covered by warranty; loaner car was more than appreciated. Great teamwork -- noticed some servicemen helping a colleague on a busy day. More
by lsfumea
Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen
July 16, 2025
I was told exactly what was going to be done to my car and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it bett and what it would cost before any work started. After the work was completed, they suggested a few items that could be done to my car to make it better and I had the choice of accepting or rejecting their suggestions. Overall, it was a very pleasant experience. I would not hesitate to return to Kenny Ross for any repair work I may need in the future. More
by BUD201
Other Employees Tagged: Bryan Hastings, Lauren Rosenberger, Maureen Bailey , Justin Harris, Kevin Macdonald, Steven Runion, Mike Siefers, Josh Verheyen
July 11, 2025
The customer service has always been immaculate I never feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle feel pressured to do anything there everyone does there job exceptionally well and I always get the best advice and help with my vehicle More
by HUNTEROHARA
Other Employees Tagged: Bryan Hastings, Charlie Smith, Lauren Rosenberger, Maureen Bailey , Steven Runion, Mike Siefers, Josh Verheyen
July 09, 2025
Very pleasant and professional service. The waiting area was clean and well-stocked with coffee and free food. The waiting area was clean and well-stocked with coffee and free food. More
by MCGAFFT3
Other Employees Tagged: Bryan Hastings , Steven Runion, Mike Siefers, Josh Verheyen
