Brian Binegar
Brian Binegar at Klaben Chrysler Jeep Dodge Ram
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Brian Binegar

Shop Foreman

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.8
26 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

4.8

26 Reviews

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26 Reviews of Brian Binegar

February 21, 2024

Dealership Rating
Employee Rating

One star only because there isn't anything lower. Waited 4hrs. Kept getting the run around , More

by Teckstecksmithmith
Service Price Transparency
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Recommend Dealer
No
Feb 21, 2024

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your experience at our service facility. As I read your comments and note the 1 star ratings for members of our team and processes, I am embarrassed and appalled that we put you in the position of being so completely dissatisfied. I truly apologize. This was not our intention. Although our actions did not show it, we are better than this and you are right in holding us accountable. That being said, members of the team that you tagged in your review, myself included, are having difficulty recalling any interaction or engagement with a customer that resulted with us being aware of such a negative experience. Shame on us for that as well. Our goal and business model is based on creating customers for life. When a customer has an experience that goes so completely opposite of that model, it gets the attention of the entire team. I welcome the opportunity to speak with you directly, so that I can apologize, and to also see if there is anything that I can try and do for you at this point. The extra insight would be greatly appreciated. Thank you again for your feedback and I apologize once more while hoping to hear from you soon. The entire Klaben team remains at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707.

January 02, 2024

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Joe Hilliard and team were friendly, professional, and took care of everything needed! Will be back! More

by johnrebeck
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Logan Rich, Jeff Ashley , James Arnold, Amanda Davis

November 24, 2023

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Very up front and honest about what is needed on your vehicle. Great service department More

by booniedrn
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Recommend Dealer
Yes

Other Employees Tagged: Danny Gauthier

November 10, 2023

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It was a very efficient beautiful clean establishment. The sales help was very attentive and quick about processing my whole experience. More

by augustschreiber
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashley , James Arnold

November 04, 2023

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Joe was awesome. Oil change 4 tires and front end alignment. All done in a couple of hours. More

by sabdon1066
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

November 03, 2023

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Amanda Davis and the rest of the Klabeen team are always so helpful and accommodating. They’re the reason I keep coming back to Klabeen for new vehicles and service. More

by mattwhite782e
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Tina Kelly, Logan Rich, Jeff Ashley , James Arnold, Amanda Davis, John Rebeck, Nikki Ripley, Kara Semety

August 04, 2023

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Employee Rating

Great service. Will keep returning. Give the people who worked on my car a raise More

by prib42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Tina Kelly, Logan Rich, Jeff Ashley , James Arnold, Amanda Davis, John Rebeck, Nikki Ripley, Kara Semety

May 28, 2023

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Employee Rating

Pleasant and described the process very well. Followed up in a timely manner. Very happy with our service with Amanda and Klaben Chrysler Jeep Dodge Ram! More

by larrynapora
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Davis

May 03, 2023

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Joe Hilliard and Klaben as always treated me excellent . I was kept with transportation even through the wait for parts because of supply chain issues. Thats why I've been coming back for many years. More

by Eric CHARGER
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

April 20, 2023

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I have purchased Ford and Chrysler vehicles from Klaben's Dealership over the last 20 years and been happy with their products and treatment of my needs. Klaben's service department and body shop ha More

by Craig
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Tina Kelly , James Arnold, Matt Caldwell, Amanda Davis, Nikki Ripley

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