Brian Cerda

We really enjoyed working with Erik. He went out of his way multiple times to help us secure a deal. Very personable and we never felt forced in a specific direction. As for the manageme He went out of his way multiple times to help us secure a deal. Very personable and we never felt forced in a specific direction. As for the management team, there was a miscommunication on a couple of points but no matter what they stood by their word. More

by RACHEL Verified Customer Verified Customer

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Brian Cerda is highly recommended! Buying a car can be unnerving, but Brian Cerda is great and made the entire purchase process easy thanks to his responsiveness and his no-nonsense d Buying a car can be unnerving, but Brian Cerda is great and made the entire purchase process easy thanks to his responsiveness and his no-nonsense demeanor. Brian provided a competitive price and his product knowledge was vast. He listened to our concerns and accommodated our idiosyncratic needs. We wish Brian could have helped us with the final "finance" up-sell portion too. We paid cash and at that point in the process just wanted to sign the docs and drive our new car home. Instead, we had to sit in Dave's office who we found to be a bit pushy and not entirely straight-forward (mentioned the 3yr bumper to bumper warranty but not the 5yr powertrain warranty when trying to sell us a 6yr warranty for ~$2600), But in all fairness, that is his job and he did try to tailor his offering to our specific situation. Overall, we are very satisfied with our purchase thanks to Brian Cerda's efforts and will return to him specifically for any future car-buying needs. More

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Top quality help from everyone involved. Brian, Ali, & Tom. Everybody was knowledgeable and helpful. I think I got a good deal also. Still would like to get a better price on the warranty Brian, Ali, & Tom. Everybody was knowledgeable and helpful. I think I got a good deal also. Still would like to get a better price on the warranty More

by larryr Verified Customer Verified Customer

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Top quality help from everyone involved. Brian, Ali, & Tom. Everybody was knowledgeable and helpful. I think I got a good deal also. Still would like to get a better price on the warranty Brian, Ali, & Tom. Everybody was knowledgeable and helpful. I think I got a good deal also. Still would like to get a better price on the warranty More

by larryr Verified Customer Verified Customer

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Everybody was very helpful and very efficient and new what they were doing. I would recommend them what they were doing. I would recommend them More

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The service was great and everyone was so kind and helpful. We are very happy with our purchase. helpful. We are very happy with our purchase. More

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The people who work here are outstanding. Especially Brian Cerda. Took his time showing me around, didn't try to push me in buying a vehicle. Answered all my questions. I can definitely say I Especially Brian Cerda. Took his time showing me around, didn't try to push me in buying a vehicle. Answered all my questions. I can definitely say I can recommend a family member to manly Honda. More

by Jgantonio1996 Verified Customer Verified Customer

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They were very helpful. I had a good experience at Manly everyone was very helpful at getting me the car that I wanted and the best financing to fit my budget. I had a good experience at Manly everyone was very helpful at getting me the car that I wanted and the best financing to fit my budget. More

by ANGEL2LIBRA Verified Customer Verified Customer

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Fantastic The service provided was exceptional. We got a thorough explanation of the options on our vehicle. The service provided by the entire team was profess The service provided was exceptional. We got a thorough explanation of the options on our vehicle. The service provided by the entire team was professional, welcoming, and appreciated. We had a wonderful experience. More

by PERRON76 Verified Customer Verified Customer

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A little slow and then fantastic I first visited Manly in search of a used Prius C; however, they could not find the key for a test drive. Next, I tried two other dealerships who eith I first visited Manly in search of a used Prius C; however, they could not find the key for a test drive. Next, I tried two other dealerships who either did not have any used Prius Cs or they were awful ( i.e., Marin Toyota). The latter was so problematic that even if I had liked the Prius C (visibility is very poor), I knew in the first few minutes that I would not do business there. It was disappointing and frustrating. I returned to Manly Honda, having found a newer used Fit listed under Manly's "specials." I worked with Brian Cerda. Initially, the computers were slow, making it uncertain if the car was still in inventory. And then it turned out that, despite having been sold 3 days prior, the "specials" inventory -- about 15 used cars -- had simply not been updated. I told Brian to consider how it felt from the consumer's side, and told him about the poor experience in Marin and frustrations earlier at Manly. He hesitated, but then said exactly the right thing: customers should be able to expect a little better service than lost keys and outdated listings. (I understand that the entire inventory cannot be kept up to date always, but the specials, with less than 20 used cars, should have been updated more than once every 5 days). I had my keys in my hand ready to leave the dealership for good and to hold on to my old 2003 Civic for another few years. Brian changed that with his professionalism, his kindness, his knowledge of the Fit, his diligence, and good-natured attentiveness. Cory McMurray in financing was great as well. I generally avoid dealerships for numerous reasons -- rip-offs, rude; extremely poor service on vehicles with dire results; often sexist; etc. But, Manly was a real surprise. Well done Brian. You not only kept a customer, but you made for a really delightful buying experience -- something I have never said in 45 years of driving. To be quite honest, I felt Brian was so opposite of the used car salesperson image -- Brian is honest, with high ethics and clear integrity -- that I hope great things for him. And thanks to Cory for the good humor and turning the tedium of forms into an occasion to connect and to laugh. If you are looking to buy a car at Manly, please ask for Brian Cerda. And a shout to Luis Hernandez for making sure that the sale went well. More

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