Brian Gombocz | Page 4

Everything up to the sale was great! I walked into Hyundai of Paramus on February 10, 2018 with the thought of looking at the Santa Fe Sport. A manager introduced me to my sales person a I walked into Hyundai of Paramus on February 10, 2018 with the thought of looking at the Santa Fe Sport. A manager introduced me to my sales person almost immediately. He did a great job of finding a truck that I would like, test drove three vehicles and worked on pricing for each very professionally. It was after agreeing to a 2015 Certified Santa Fe Sport Ultimate and getting ready to sign papers, that's where things went straight downhill. First I get told my agreed upon price was not what finance would agree to. I have a credit rating of 840 and never missing a payment on anything but I couldn't get the deal they had hoped for. Cant say that's the dealerships fault. I should have said, "No thank you" at that point. After being handed the keys, my great salesman basically said good-bye and aside from asking if there was gas in the truck, he had no intention of showing me the ins and outs of my truck. I had to ask him to do so. As we were talking I asked about the remote start feature and was informed that it is through Blue Link which will be about $100 per year. When I looked that up later that night, the cost is nearly double that!! I was also told that the blue link couldn't be set up until tomorrow because it was after 5pm. When I got the truck home, I noticed there was a used latex glove, candy wrapper and used paper towels in the center consol. I did get a call the next day but just a courtesy call at 230pm. No mention of the blue link activation. It was then that I really started feeling like I was now an afterthought. After taking the truck on an out of state trip, I realized a number of things I didn't get a feel for during my test drive. My phone kept getting dropped from connection, (yes I have been in this area to know it wasn't a service issue) the back up camera comes on and the rear park assist grid sometimes doesn't come on for another 4-5 seconds, to which the screen blacks out. This is lots of fun as you approach an object behind you. The ride itself wasn't nearly as comfortable as I had hoped. When you raise the seat to not feel like you are in a hole, you now have no way of resting your arm on the door as its too low. The last straw was when I drove the truck this morning in the rain with the wipers on, I got pulled over for not having my lights on. A 2015 vehicle doesn't have technology to have lights on when the wipers are on? Maybe its just me, but I thought that was normal? Now I know its not the dealerships fault that I put pen to paper and walked away with the vehicle and then find that I am not happy with the vehicle but when I did bring this to my salesman's attention, his response, "I am sorry you feel this way." This is my first Hyundai purchase and the experience after the signing has been anything but stellar. I even brought my brother in to lease a vehicle. At this point, I'm looking to just sell my truck and walk away from Hyundai. Sad because I have heard so many good things about this manufacturer. More

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New Genesis Purchaser My experience so far with the dealership, personnel and the Genesis G80 has meet my expectations. As a new purchaser it is to early to comment further My experience so far with the dealership, personnel and the Genesis G80 has meet my expectations. As a new purchaser it is to early to comment further on my future experience. More

by domlar Verified Customer Verified Customer

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Elantra Value 2018 Brian was amazing and I would definitely recommend this dealership to everyone! I felt extremely comfortable with the purchase from start to end. Unli Brian was amazing and I would definitely recommend this dealership to everyone! I felt extremely comfortable with the purchase from start to end. Unlike most dealerships I dealt with, I did not feel harassed or agitated. Brian was thorough as was the dealership in their courtesy follow post-purchase. More

by luci.kalajian Verified Customer Verified Customer

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Awesome Salesman! Brian Gombocz is an amazing salesman! Highly recommend purchasing a car from him! Paramus Hyundai made my first car purchase such a great and easy exp Brian Gombocz is an amazing salesman! Highly recommend purchasing a car from him! Paramus Hyundai made my first car purchase such a great and easy experience! Highly recommend this dealership! More

by meagan723 Verified Customer Verified Customer

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Great Have been a prior customer. Keep coming back. Brian is very easy to work with. A big asset to Paramus Genesis Very happy with my new vehicle. Have been a prior customer. Keep coming back. Brian is very easy to work with. A big asset to Paramus Genesis Very happy with my new vehicle. More

by pgc217 Verified Customer Verified Customer

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2017 Tucson Good price and service, very fast services, i am in love with my Tucson. I really appreciate all the help. Happy to be in the Hyundai family. Good price and service, very fast services, i am in love with my Tucson. I really appreciate all the help. Happy to be in the Hyundai family. More

by taveras83 Verified Customer Verified Customer

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New car Good job. Wish everything was this easy. Eric did everything he could to be perfect and fixed what he could not make perfect. Good job. Good job. Wish everything was this easy. Eric did everything he could to be perfect and fixed what he could not make perfect. Good job. More

by cweiselberg Verified Customer Verified Customer

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Joe D The dealership is excellent in the time and attention they spend helping you select the best vehicle for your needs and ensuring you are pleased with The dealership is excellent in the time and attention they spend helping you select the best vehicle for your needs and ensuring you are pleased with the final selection and options.The sales staff is friendly, helpful and welcoming, even if they are the the agent you are working with on a vehicle. This is my fifth Hyundai from the dealership and will be a returning customer again in the future. More

by jod45 Verified Customer Verified Customer

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Brian G was excellent! Made us feel very comfortable and did not pressure us. Loved the pics of his dogs and wish him the best on the new baby! was excellent! Made us feel very comfortable and did not pressure us. Loved the pics of his dogs and wish him the best on the new baby! More

by reinyhorses Verified Customer Verified Customer

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Great Buying experience Best buying experience and very professional staff. Brian was very courteous and explained every dollar well spent. I was greeted and warm welcome. Of Best buying experience and very professional staff. Brian was very courteous and explained every dollar well spent. I was greeted and warm welcome. Offered drinks. It was the greatest new vehicle purchase experience I ever had. Thanks. More

by alan_moh71 Verified Customer Verified Customer

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