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Brian Massoll
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57 Reviews
57 Reviews
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57 Reviews of Brian Massoll
Helpful 
May 24, 2023
Can’t believe what they got done for me today! Thank you all so much. Thank you all so much. More
by ckashay
Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams, Patti Lowe , Keelyn Lockhart, Victor Lopez, Justin Marchant
May 01, 2023
To whom it may concern We bought a 2014 Volkswagen end it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denie it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denied me because of one of your invoices you had on there. that I requested for you to look at and you charge me for it so when I submitted my paperwork I put that amount not realizing that was a problem, but to no avail they were not tell me the truth we had two water pumps. Replace one was for free and the other one I had to pay About $800. This is been going on for two years. I don’t think it’s fair that I have to go to this trouble to get my money even though your company had a recall on a failure water pump I would appreciate. if you can do something with this matter thank you P.S. I would like to be contacted by the owner of this company. Thank you. Armen BENArroch More
by sambrecas
Other Employees Tagged: Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams , Victor Lopez, Justin Marchant
April 01, 2023
Today, we had a wonderful experience at VW Naples. Keelyn was an absolute pleasure to deal with and made everything easy. He is honest, transparent, and not pushy whatsoever. Our interactions with the Keelyn was an absolute pleasure to deal with and made everything easy. He is honest, transparent, and not pushy whatsoever. Our interactions with the dealership manger, Brian, and Patricia in finance, were equally pleasant. Grateful to establish myself as a customer with this top notch dealer. More
by gatorlover
Other Employees Tagged: Patti Lowe , Keelyn Lockhart
March 05, 2023
Audi/VW of Naples has been delivering unparalleled performance and value since I can remember. Managing Partner Brian Massoll and his team of experts in every department consistently coordinate a seam performance and value since I can remember. Managing Partner Brian Massoll and his team of experts in every department consistently coordinate a seamless transaction. My most recent purchase included a 2023 Golf R for delivery to my new home in Colorado. Parts Manager Tony Canglin and my salesperson Nik addressed every detail in ensuring that the R was delivered precisely how I wanted it including Neuspeed Intake and Springs, Ceramic Coat, tinting to Colorado code, roof bar installation, winter wheel and tire set and more. You could not go wrong with Audi/VW of Naples. More
by Davis W
Other Employees Tagged: Micky Joy, Mike Williams, Nikolas Anastassopoulos , Ali in Finance, Tony C in Parts
December 20, 2022
Everyone that I have encountered or have had dealings with have been professional, friendly and kind. I would recommend Nik and this dealership to anyone. with have been professional, friendly and kind. I would recommend Nik and this dealership to anyone. More
by monicamcvicker
Other Employees Tagged: Micky Joy, Nikolas Anastassopoulos , Jeremy Barber
October 28, 2022
Joe Oliver is the consummate sales person, Knowledgeable, honest ,sincere, and in your corner at all times. Joe always stays in touch with you and never leaves you in the dark. My wife and I have purchased 1 honest ,sincere, and in your corner at all times. Joe always stays in touch with you and never leaves you in the dark. My wife and I have purchased 10 Volkswagens' from Joe and we have never been disappointed. If you want the very best experience go see Joe IS THE BEST! More
by georgebas
Other Employees Tagged: Joe Oliver, Patti Lowe
August 29, 2022
Had a great experience dealing with Brian and Julian. Both were very helpful and made the car buying experience quick and hassle-free. I was informed of my options without being pressured into a purchase Both were very helpful and made the car buying experience quick and hassle-free. I was informed of my options without being pressured into a purchase. There entire team was welcoming and professional and made my overall experience a great one. 10/10 would recommend to anyone looking to get a new car. More
by Levi824
Other Employees Tagged: Julian Fominaya
August 29, 2022
The best car dealer in town. I had a wonderful experience with Julian, Brian and the rest of their team. They were all very professional and knowledgeable which made my time ther I had a wonderful experience with Julian, Brian and the rest of their team. They were all very professional and knowledgeable which made my time there pleasant and worthwhile. I walked out with the exact car and deal that I wanted. They worked with me and were super patient and kind. It’s hard to find that type of customer service these days. I would definitely recommend them and will be buying from them in the future! More
by castromonica6@yahoo.com
Other Employees Tagged: Julian Fominaya
August 19, 2022
It was a pleaser working with Julian, he was knowledgeable and professional. I have purchased 2 vehicles from him in 2 weeks! Highly recommend. knowledgeable and professional. I have purchased 2 vehicles from him in 2 weeks! Highly recommend. More
by tlabutte
Other Employees Tagged: Patti Lowe , Julian Fominaya, Ricardo Quintana Soriano
