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Brian Massoll
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57 Reviews
57 Reviews
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57 Reviews of Brian Massoll
May 01, 2024
This is our family’s 16th straight car from Naples Audi (and Volkswagen). As in the past it was an excellent experience, Troy Head was friendly, fair and honest - no surprises. Plus, their Service Departme (and Volkswagen). As in the past it was an excellent experience, Troy Head was friendly, fair and honest - no surprises. Plus, their Service Department is outstanding. The entire team at Naples Audi is top shelf and professional. We won’t go anywhere else! More
by MDURANT0
Verified CustomerOther Employees Tagged: Troy Head and Chris Calhoun. 10 stars out of 5 for each!!
Helpful 
April 30, 2024
I’m sixty nine years old and I’ve bought a lot of cars. I would rate Ruben Glamyan as one of the best and most professional car sales people I have ever dealt with. Ruben is a true gentleman and a pleasure I would rate Ruben Glamyan as one of the best and most professional car sales people I have ever dealt with. Ruben is a true gentleman and a pleasure to deal with. If you’re in the market for a new car go see Ruben….he will treat you right! More
by G. Moses
Other Employees Tagged: Alex Gonzalez, Ruben Glamyan
April 29, 2024
Reuben was fantastic to work with and helped us to find a car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like car I loved at a price I could afford. I am not a fan of the managers sequestering themselves in there office. It makes the buying process feel like it doesn't matter to anyone aside from Reuben. Nikolas Anastassopoulos tried to play around with the agreed upon price right before we signed the deal. Also was too persistent when trying to sell extended warranties and such. I bought a car outright, negotiated to the top of what I could afford, he should have been able to read the room and know we were not going to add anything else. Given the history I have here I expected a little more of a personal touch from the people above my salesman. Other than Reuben, I am not sure anyone at this dealership cared about the customer experience at all. As long as Reuben is there, I can recommend this dealership. Once he is gone, I am not sure that I will ever do business here again. More
by Holmesn88
Other Employees Tagged: Joe Oliver, Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Ruben Glamyan, Nikolas Anastassopoulos
April 29, 2024
My husband and I have been long time clients of this dealership and now that he’s passed away I continue to be and will continue to be. dealership and now that he’s passed away I continue to be and will continue to be. More
by alvarlurives
Other Employees Tagged: Patti Lowe, Dylan Maldonado
March 01, 2024
Beautiful dealership with excellent service by every single staff member. They make sure you are truly taken care of and offer a welcoming and clean environment. Ruben was incredible with the knowledge single staff member. They make sure you are truly taken care of and offer a welcoming and clean environment. Ruben was incredible with the knowledge he provided and ensuring I would leave in the car I wanted! More
by sarahjculp
Other Employees Tagged: Micky Joy, Ruben Glamyan , Ignar “Iggy” Gonzalez, Roy Yonkers
February 06, 2024
Great professional service at the time of my purchase. Clean offices and waiting rooms. Fine inventory on the lot. Clean offices and waiting rooms. Fine inventory on the lot. More
by jcduyal
Other Employees Tagged: Dylan Maldonado
November 25, 2023
It was a nice experience with nice old people selling cars thanks for the experience ten fifteen cars thanks for the experience ten fifteen More
by D.ANZALONE
Other Employees Tagged: Patti Lowe, Michael Sarovich , Victor Lopez
September 21, 2023
This was the second VW that I purchased from them. Everything went smoothly thanks to Tim, Nick, Andrew, Brian and Patti. Everything went smoothly thanks to Tim, Nick, Andrew, Brian and Patti. More
by ericf92191
Other Employees Tagged: Patti Lowe, Nikolas Anastassopoulos, Tim Hall , Andrew Nash (Service Advisor)
September 02, 2023
I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More
by MFOWSKI
Other Employees Tagged: Ken Moran, Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Mike Williams, Alyssa Franks, Patti Lowe , Victor Lopez
September 01, 2023
great purchase experience-everyone I came in contact with was professional, knowledgeable, and went out of their way to be helpful and educate me on the new atlas. was professional, knowledgeable, and went out of their way to be helpful and educate me on the new atlas. More
by jeffbirr
Other Employees Tagged: Michael Schutt, Micky Joy, Alex Gonzalez, Mike Williams, Dylan Maldonado
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