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Brian Smith
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Brian Smith | Page 56
Service Manager
Oklahoma City Volkswagen
4710 NW 39th St
Oklahoma City, OK 73122
566 Reviews
I love this job because I know each time my customers leave, they get the same experience I as a customer expect. I value the trust and lifelong friendships that I have formed with my customers over the past 7 years. Every day I come to work I strive to instill trust, bring more smiles, and continue to form lasting relationships with each customer I am able to service.
Read moreDealership Experience
7 yrs
Specialties & Trainings
Volkswagen Certified Service Advisor
566 Reviews
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566 Reviews of Brian Smith
February 10, 2020
Repair of vehicle I bought this Rabbit in 2007 here and have maintained it here since. The dealership may have changed names, but the service is still great!!! I bought this Rabbit in 2007 here and have maintained it here since. The dealership may have changed names, but the service is still great!!! More
by BOLSHOICHRIS
Verified Customer
Helpful 
February 05, 2020
Brian is the best. I trust him, and that is a quality I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. I’ve found lacking in most automotive service businesses. I don’t stress when something happens because I know they’ll take care of me here. More
by VINCEBRANHAM
February 04, 2020
Each concern I had regarding myVehicle was addressed. I Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat Each concern I had regarding my Vehicle was addressed. I was given a curtesy car to drive in order for my schedule to remain in interrupted. My cat was washed and ready to go with no wait upon returNo g the curtesy car. More
by TERRANCE8270
Other Employees Tagged: Tammy Chadwick, Antonio Nieto, Nice to see the owner out in the floor and back in service and visiting rather than barking orders as one would typically see in other establishments
February 03, 2020
Excellent, very attentive, and timely Brian got me checked in and out for my Saturday morning appointment. Tammy scheduled my appointment and let me know that she would not be in and that Brian got me checked in and out for my Saturday morning appointment. Tammy scheduled my appointment and let me know that she would not be in and that Brian would assist me on Saturday, he met me at the door and got it rolling immediately, he even helped me with a rock chip repair. Excellent service!! More
by ddwright661
Other Employees Tagged: Tammy Chadwick
January 29, 2020
Great, prompt service for oil change/tune up. Prices are reasonable, and service staff is fantastic. I had a great experience with sales as well. Very pleased, highly recommended!! reasonable, and service staff is fantastic. I had a great experience with sales as well. Very pleased, highly recommended!! More
by jennyaln
Other Employees Tagged: Tammy Chadwick, Antonio Nieto, Ruben Rico, Colton Thompson, Joey Threet
January 28, 2020
It was easy booking my appt. Very short check in time. Brian was quick thorough and knowledgeable. The overall experience was very satisfactory. Thank you. Brian was quick thorough and knowledgeable. The overall experience was very satisfactory. Thank you. More
by scottzachary42
January 27, 2020
fast and friendly Brian was very helpful and knowledgeable. The repairs were completed quickly and with precision. Would recommend to any VW owner. I feel confident Brian was very helpful and knowledgeable. The repairs were completed quickly and with precision. Would recommend to any VW owner. I feel confident taking mine there for any repairs/maintenance. More
by RUNTHEGRIFT
Other Employees Tagged: Antonio Nieto
January 27, 2020
Very professional, walk you through the whole process of what is done to your car as well as inspect it for future problems. I really like taking my Passat in here. I will continue to go here I believe. what is done to your car as well as inspect it for future problems. I really like taking my Passat in here. I will continue to go here I believe. More
by higginspreston
Other Employees Tagged: James Maltos
January 26, 2020
My experience with your dealership was very positive. The service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out service personnel were very knowledgeable and personable and kept me informed on the progress the technician was making on my vehicle. The print out I received on my phone great. Great job!!👍🏻👍🏻 More
by DWBLUEHORSE23
Other Employees Tagged: Tammy Chadwick, Antonio Nieto
January 23, 2020
Awesome. Excellent. Timely. Very good. Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by Thus far I have had nothing but excellent and timely service from this dealership. Brian Smith is an outstanding technician and knows me and my car by name. He even remembered the first visit I made to the dealership sometime last summer (over 6 months ago). I was impressed! Very caring and professional, as well as helpful. More
by stevenbrant
Other Employees Tagged: Antonio Nieto
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