Brian Wharton | Page 2
Service Advisor
Volvo Cars Mall of Georgia
3626 Buford Dr NE
Buford, GA 30519
23 Reviews
Write a Review23 Reviews of Brian Wharton
April 01, 2021
Like other Vovlo dealer Service This one is also Very reliable! They took care of all the issues with the vehicle on timely manner. Definitely deserves A! reliable! They took care of all the issues with the vehicle on timely manner. Definitely deserves A! More
March 27, 2021
From the very start of an issue I had with my tire, until the finish of having it replaced, the service department was great. Marcus was very friendly and attentive. He identified by visual inspection and a the finish of having it replaced, the service department was great. Marcus was very friendly and attentive. He identified by visual inspection and a simple test of the trade, that I had a nail in one of my tires. I scheduled an appointment, decided to have a set of tires replaced instead of one and it was taken care of. Thank you, Volvo Mall of Georgia service team for your work. More
Other Employees Tagged: Marcus Wise
March 23, 2021
This was the second time that I have picked up my car from being serviced and started driving home only to find out that the problem was still not corrected. I had to return to the dealership and start from being serviced and started driving home only to find out that the problem was still not corrected. I had to return to the dealership and start the process all over again. More
March 22, 2021
UNSATISFACTORY, 0915-1630 TIME FOR A 50000 MILE SERVICE. BRAKE 4MM, DID NOT CONTACT ME IN TIME, SOFTWARE UPDATE NOT DONE, CAME ON THIS MORNING. SERVICE MANAGER HAS NOT RETURNED MY CALL. BRAKE 4MM, DID NOT CONTACT ME IN TIME, SOFTWARE UPDATE NOT DONE, CAME ON THIS MORNING. SERVICE MANAGER HAS NOT RETURNED MY CALL. More
March 12, 2021
I pay over $100 for a full detail cleaning and did not receive that. I had a dirty dashboard, steering wheel, pedals and doorway. I did not receive what I paid for receive that. I had a dirty dashboard, steering wheel, pedals and doorway. I did not receive what I paid for More
March 09, 2021
Everyone was very professional and helpful. Great easy experience. Would definitely come back again in the future. Very accommodating in every way. Dealership was very clean and inviting experience. Would definitely come back again in the future. Very accommodating in every way. Dealership was very clean and inviting More
Other Employees Tagged: Michael Kelly, Greg Trask , Zach Cardaropoli
March 09, 2021
Customer Service has always been excellent. Michael was very professional and efficient. All staff members are very friendly and courteous. Best customer service I have ever experienced. very professional and efficient. All staff members are very friendly and courteous. Best customer service I have ever experienced. More
Other Employees Tagged: Michael Kelly , Marcus Wise
March 03, 2021
Best car service I have ever had. Chris and Tim are the best. Handled my repair promptly and exactly as promised. Only issue was with my warranty cost. I was verbally quoted zero deductible at about $3900. best. Handled my repair promptly and exactly as promised. Only issue was with my warranty cost. I was verbally quoted zero deductible at about $3900. When it came time to sign papers. The warranty department checked the box for $100 deductible. They agreed that their verbal quote was an error. I asked them to honor it. I was told no and if I wanted zero deductible I had to pay an additional $600. If we didn’t have this error I would have given this a 5 star review. More
Other Employees Tagged: Tim Dalton, Russell Rana, Chris Stout
February 17, 2021
Great service, staff and customer friendly. I come from Warner Robbins, GA; by passing another Volvo dealers. This is my third Volvo and I will continue to support Jim Ellis Volvo. Warner Robbins, GA; by passing another Volvo dealers. This is my third Volvo and I will continue to support Jim Ellis Volvo. More
Other Employees Tagged: Michael Kelly