Brian Wharton
Brian Wharton at Volvo Cars Mall of Georgia
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Brian Wharton | Page 2

Service Advisor

Volvo Cars Mall of Georgia

3626 Buford Dr NE
Buford, GA 30519

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23 Reviews
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23 Reviews

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23 Reviews of Brian Wharton

April 01, 2021

Dealership Rating
Employee Rating

Like other Vovlo dealer Service This one is also Very reliable! They took care of all the issues with the vehicle on timely manner. Definitely deserves A! More

by nguyenviett
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2021

Volvo Cars Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

Dealership Rating
Employee Rating

From the very start of an issue I had with my tire, until the finish of having it replaced, the service department was great. Marcus was very friendly and attentive. He identified by visual inspection and a More

by EDEERIV67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Wise

Mar 29, 2021

Volvo Cars Mall of Georgia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marcus here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2021

Dealership Rating
Employee Rating

This was the second time that I have picked up my car from being serviced and started driving home only to find out that the problem was still not corrected. I had to return to the dealership and start More

by mmsamiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 20, 2021

Volvo Cars Mall of Georgia responded

Hello mmsamiller, I am the new General Manager at Volvo Cars Mall of Georgia. I want to apologize that your concern may not have been addressed. Would you please reach out to me directly at mgerbick@jimellis.com if we can still discuss this? Sincerely, Michael Gerbick, General Manager

March 22, 2021

Dealership Rating
Employee Rating

UNSATISFACTORY, 0915-1630 TIME FOR A 50000 MILE SERVICE. BRAKE 4MM, DID NOT CONTACT ME IN TIME, SOFTWARE UPDATE NOT DONE, CAME ON THIS MORNING. SERVICE MANAGER HAS NOT RETURNED MY CALL. More

by jsimonton16
Recommend Dealer
No
May 20, 2021

Volvo Cars Mall of Georgia responded

Hello jsimonton16, I have just taken the position of General Manager at Volvo Cars Mall of Georgia. I want to apologize that your concern was not addressed. Would you please reach out to me directly at mgerbick@jimellis.com if I may still assist you? Sincerely, Michael Gerbick, General Manager

March 12, 2021

Dealership Rating
Employee Rating

I pay over $100 for a full detail cleaning and did not receive that. I had a dirty dashboard, steering wheel, pedals and doorway. I did not receive what I paid for More

by BRADSHAWTIANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 25, 2021

Volvo Cars Mall of Georgia responded

Hello Bradshawtiana, I am the new General Manager at Volvo Cars Mall of Georgia and I want to apologize that your concern may not have been addressed. Please reach out to me directly at mgerbick@jimellis.com if I may still assist you. Sincerely, Michael Gerbick, General Manager

March 09, 2021

Dealership Rating
Employee Rating

Everyone was very professional and helpful. Great easy experience. Would definitely come back again in the future. Very accommodating in every way. Dealership was very clean and inviting More

by PAULABARLOW70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelly, Greg Trask , Zach Cardaropoli

Mar 10, 2021

Volvo Cars Mall of Georgia responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 09, 2021

Dealership Rating
Employee Rating

Customer Service has always been excellent. Michael was very professional and efficient. All staff members are very friendly and courteous. Best customer service I have ever experienced. More

by bapitt0802
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelly , Marcus Wise

Mar 10, 2021

Volvo Cars Mall of Georgia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Volvo Cars Mall of Georgia! Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2021

Dealership Rating
Employee Rating

Best car service I have ever had. Chris and Tim are the best. Handled my repair promptly and exactly as promised. Only issue was with my warranty cost. I was verbally quoted zero deductible at about $3900. More

by GWOLF64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Dalton, Russell Rana, Chris Stout

Mar 05, 2021

Volvo Cars Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

February 18, 2021

Dealership Rating
Employee Rating

Everything was great. My car was ready in less than two hours and everyone was friendly. I would be going back to get serviced again. More

by JSL1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2021

Volvo Cars Mall of Georgia responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volvo Cars Mall of Georgia for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

February 17, 2021

Dealership Rating
Employee Rating

Great service, staff and customer friendly. I come from Warner Robbins, GA; by passing another Volvo dealers. This is my third Volvo and I will continue to support Jim Ellis Volvo. More

by jsimonton16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelly

Feb 20, 2021

Volvo Cars Mall of Georgia responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

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