Brianna Caron
Brianna Caron at Sawyer Chevrolet
Refer Me

Brianna Caron | Page 44

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

Contact Me
4.9
474 Reviews
4.9

474 Reviews

Write a Review

474 Reviews of Brianna Caron

June 28, 2021

Dealership Rating
Employee Rating

Timely service was not the case. My vehicle sat in the lot for 48 minutes of a 1 hour appointment estimate, before entering the shop. Then took 45 additional minutes to be told problem was not correct. More

by ryusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Luvera, David Adsit

Jul 15, 2021

Sawyer Chevrolet responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 17, 2021

Dealership Rating
Employee Rating

Oil change was quick but more expensive than I expected. Recommended services are pricey too. Probably will go elsewhere for them. Wait time was perfect. More

by PURPLECHOCOLATEELEPHANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Sawyer Chevrolet responded

Thank you for taking the time to submit a review. We take pride in the quality of work that we complete. It is regrettable that the cost of your repairs was more than you had anticipated. If you would like to further discuss your concerns, feel free to contact us at your convenience.

April 23, 2021

Dealership Rating
Employee Rating

Will never go there again! Worst customer service in the service department! Made an appointment for the hood latch sensor,issue with the taillight and inspection! Dropped the truck off the evening before b More

by s_zouky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Capasse , Michael Asare

May 10, 2021

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 19, 2021

Dealership Rating
Employee Rating

Thanks for the great service. It was fast and the job was done right! Everyone was friendly and helpful. I would recommend Sawyer. Ed DuPont More

by Ed DuPont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse , Michael Asare

Apr 19, 2021

Sawyer Chevrolet responded

Thank you for sharing your thoughts about your great experience with Sawyer Chevrolet, Ed. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you anytime!

April 19, 2021

Dealership Rating
Employee Rating

The best customer service. They kept me up to date on what was being done and gave suggestions to work that should be done. Overall best experience with a dealship. More

by AlMyers1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse , Michael Asare

Apr 19, 2021

Sawyer Chevrolet responded

Thank you for your very kind review, Al. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

April 14, 2021

Dealership Rating
Employee Rating

Good service.Friendly staff.Like the video sent that shows work preformed. Appointments available for YOUR convenience.Always been ready on time or earlier than promised. More

by Mark L DiPace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse

Apr 15, 2021

Sawyer Chevrolet responded

Thank you, Mark, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2021

Dealership Rating
Employee Rating

I always bring my car to the dealership in which I purchased, because who knows your car better than them from day one. Thank you! More

by CAROLSAPCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse , Michael Asare

Apr 11, 2021

Sawyer Chevrolet responded

Carol, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 06, 2021

Dealership Rating
Employee Rating

Good service. Friendly staff. Fair prices. Knowledgeable people. They do their best to accommodate you. Have been going here for years and will keep doing so. More

by kaisngyp
Recommend Dealer
Yes

Other Employees Tagged: David Adsit

Apr 07, 2021

Sawyer Chevrolet responded

Thank you for taking the time to leave us this five-star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to having you as one of our valued customers for life.

April 05, 2021

Dealership Rating
Employee Rating

Nice place to do business. I am impressed that four years later the salesmen remember me, and that the service department folks know my name. More

by mightymidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Capasse

Apr 05, 2021

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2021

Dealership Rating
Employee Rating

Always a pleasure dealing with the staff at Sawyers They go above and beyond to make your service visits go smoothly & quickly. The staff make sure they keep you informed of any rebates available and inform More

by Charlie
Recommend Dealer
Yes
Apr 02, 2021

Sawyer Chevrolet responded

Thank you, Charlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

...
44
...