402 Reviews
Write a Review402 Reviews of Bryan Adams
November 18, 2019
Great service! Great service, great communication, and a very clean car inside and out when I picked it up!! Was even provided a new Audi for a loaner car:) Great service, great communication, and a very clean car inside and out when I picked it up!! Was even provided a new Audi for a loaner car:) More
November 18, 2019
Excellent experience! Very professional and the service was done in a timely manner. I enjoyed the video from the Tech, it made me feel informed. I believe it was Bryan at Very professional and the service was done in a timely manner. I enjoyed the video from the Tech, it made me feel informed. I believe it was Bryan at the service desk (not sure since there is no picture), but he was great! More
November 08, 2019
Tire/wheel swap The service, interactions and amenities at the service center are great, what isn't great is the time it takes for service. I had an appointment to s The service, interactions and amenities at the service center are great, what isn't great is the time it takes for service. I had an appointment to swap my winter wheels onto the car, which isn't a huge task, but it still took close to 90 minutes from check-in to check-out. Given the appointment, 30 minutes seems a much more reasonable wait - I would understand longer if I did not have an appointment. More
November 02, 2019
Efficient Top notch service, very efficient. Service advisors always very welcoming with smile on their face. Car serviced, returned washed. No surprises , wai Top notch service, very efficient. Service advisors always very welcoming with smile on their face. Car serviced, returned washed. No surprises , waiting area very comfortable More
Other Employees Tagged: Anna Swanson , Mark Rummans
October 30, 2019
55 mile check This service was painless. They had a great Audi for us to use as a loaner. Which I think is really smart of a car dealer so that a potential buyer c This service was painless. They had a great Audi for us to use as a loaner. Which I think is really smart of a car dealer so that a potential buyer can see other cars they might buy! The service was done right when they said it would be and there was no added cost other then something we knew needed done. Also love that I can see them review my car!! More
Other Employees Tagged: Mark Rummans
October 29, 2019
Great Experience Appointment was easy to schedule and problem was addressed in a timely manner. Always prompt, through, and trustworthy service. I always appreciate Appointment was easy to schedule and problem was addressed in a timely manner. Always prompt, through, and trustworthy service. I always appreciate the quality, staff and speed of service. Thanks again! More
Other Employees Tagged: Mark Rummans
October 19, 2019
Online scheduling issue Scheduled service online, which didn’t show up in the system. Ultimately, made it right and provided me with a car until service was provided. Scheduled service online, which didn’t show up in the system. Ultimately, made it right and provided me with a car until service was provided. More
Other Employees Tagged: Mark Rummans
October 18, 2019
Recall service/Oil change/New tires Bryan was very helpful and nice over the phone and in person. The service was prompt, I was given a ride to my office, and the follow up calls and vid Bryan was very helpful and nice over the phone and in person. The service was prompt, I was given a ride to my office, and the follow up calls and video were very informative. This was my first experience with the service department and I'll have no problems coming back. More
October 15, 2019
Phone and video updates I received a video from the technician showing the underside of my car along with other inspection items. Great customer service! They even offered I received a video from the technician showing the underside of my car along with other inspection items. Great customer service! They even offered a loaner car because the 35K service was going to take several hours. More
October 14, 2019
Great Service! I came in as the result of a recall, and to have the SOS fixed on my car. The service department is by far the best I have ever dealt with in all my I came in as the result of a recall, and to have the SOS fixed on my car. The service department is by far the best I have ever dealt with in all my years of owing cars. They are thorough, professional, kind, very nice. More