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Bryan Castillo
Bryan Castillo at Paragon Acura
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Bryan Castillo

Sales Consultant

Paragon Acura

56-02 Northern Blvd
Queens, NY 11377

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4.6
14 Reviews

My name is Bryan Castillo. I work for Paragon Acura as a sales advisor. I’m here just to give you the best experience and the best vehicle for you and your family. God bless.

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

14 Reviews

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14 Reviews of Bryan Castillo

September 06, 2024

Dealership Rating
Employee Rating

Great business, communication was on point, he made it happened within hours with my tough situation and now me and my family are happy with our new car. Respectful and caring, I’ll buy again and recommen More

by a.pena1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 06, 2024

Paragon Acura responded

Thank you so much for your kind words! We’re thrilled to hear that you and your family are happy with your new car. At Paragon Acura, we strive to provide excellent communication and support, and we're glad we could help you in your tough situation. We appreciate your recommendations and look forward to assisting you again in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 29, 2024

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Employee Rating

Some of the most helpful and friendly staff reliable and always working for you the best More

by Maxgehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Pazmino, Marco Martinez

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May 29, 2024

Paragon Acura responded

Thank you so much for the wonderful 5-star review! We are thrilled to hear that you found our staff helpful, friendly, and reliable during your visit to Paragon Acura. Our team works hard to provide top-notch service, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 07, 2024

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Employee Rating

Bryan was amazing, he made sure to help me with everything suitable for me. HIGHLY RECOMMEND More

by Molinamelanie94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 08, 2024

Paragon Acura responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

May 06, 2024

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Employee Rating

Bryan is the best. He listens to what you are looking for and he shows you multiple options available. He made the whole process smooth. Once all the paperwork was done More

by Catherineveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Castillo

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May 08, 2024

Paragon Acura responded

Congratulations on your new vehicle, Catherin. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 27, 2024

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Employee Rating

Purchased my first SUV the other day, the entire experience was smooth and easy. Highly recommended going in and seeing Bryan if you’re in the market for a new car, he was nothing but great! More

by Kirstenruperti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 29, 2024

Paragon Acura responded

Congratulations on your new vehicle, Kirsten. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 24, 2024

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Employee Rating

Today, I had a very disappointing experience at this place. I inquired about a car and explained that I commute from NJ to NY, emphasizing that I couldn’t come unless there was an initial agreement for More

by fadycpa
Recommend Dealer
No

Other Employees Tagged: Alanna Lopez

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Apr 25, 2024

Paragon Acura responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Shun Rodriguez srodriguez@paragonacura.com (C) 908-316-8146 (W) 929-543-3310

April 20, 2024

Dealership Rating
Employee Rating

Bryan helped me a lot he knew which car I wanted so badly and he made sure I was able to qualify to get it , really appreciate it . He took his time and explained every detail . Great job . More

by Homie Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 22, 2024

Paragon Acura responded

Thank you for leaving this remarkable feedback, Omar. We appreciate your comments and are happy to hear that Bryan was able to meet your needs. At Paragon Acura, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 20, 2024

Dealership Rating
Employee Rating

Bryan and the team were helpful and informative. Also made it easy and with no complications for your next vehicle purchase. More

by Lochax313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Kolar

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Apr 22, 2024

Paragon Acura responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Bryan was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 15, 2024

Dealership Rating
Employee Rating

Prices and service were good. .oved as cast as other dealers through the sales process. Would recommend. More

by jmfoehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 17, 2024

Paragon Acura responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Paragon Acura! If there is anything else we can do for you, please feel free to give us a call. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

April 15, 2024

Dealership Rating
Employee Rating

Very good customer service, and your sales rep Bryan Castillo did a great job. He was very helpful, spent a lot of time with us and able to complete the sale and have the car ready to go on the same day More

by jimb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Apr 17, 2024

Paragon Acura responded

Congratulations on your new vehicle, Jim. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Justin Hili | Sales Manager | 718-507-3900 Ext. 297 | JHili@paragonacura.com

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