Bryant Powers
Bryant Powers at Andrews Cadillac Brentwood
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Bryant Powers

Service Advisors

Andrews Cadillac Brentwood

1 Cadillac Dr
Brentwood, TN 37027

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4.8
10 Reviews

Dealership Experience

1 yr, 3 mos

Languages Spoken

English English

4.8

10 Reviews

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10 Reviews of Bryant Powers

February 24, 2024

Dealership Rating
Employee Rating

The best experience ever buying a car. Trey was awesome to deal with amd Andrew’s is by far my favorite dealership. I bought my third Cadillac and I can’t see me ever going anywhere else o More

by amystewart72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 14, 2023

Dealership Rating
Employee Rating

We've taken our vehicles to Andrew's for repair/service for years and have always had a great experience. Never purchased a vehicle there until today. Rob was terrific - very kind and personable and just More

by timp23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Alexander

August 05, 2023

Dealership Rating
Employee Rating

The part was ordered and not in when we brought the vehicle, then after replacing the part there is a rattle. I still need to return to have that fixed. Which make a 3rd visit for the same issue!!!! An More

by JENNIFERLYNDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2023

Andrews Cadillac Brentwood responded

Good morning. I appreciate your feedback regarding your service visit. If you will please reach out to me with more details, I would love to assist with this. I can have the vehicle picked up and brought in for the repairs to save you another trip. I would also like to personally inspect the vehicle to ensure everything has been taken care of. Please reach out via call or email. I hope you have a great day! Katie Carter 615-277-5225 katiecarter@andrewscadillac.com

July 31, 2023

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Employee Rating

Top notch service. Got right to the problem and fixed it. Service Tech went above and beyond. More

by GAUTNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 30, 2023

Dealership Rating
Employee Rating

First time taking our 2014 Escalade ESV to any Cadillac dealer. Very happy we did. The entire process was excellent, from the initial scheduling of the appointment and the communication throughout from one More

by TheDokFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2023

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Employee Rating

Very customer oriented,. .. took great care of our Caddy...we appreciate Andrew's...we love our SUV More

by accounting7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2023

Dealership Rating
Employee Rating

Had an issue at my first visit from a misunderstanding, but they took care of it pronto! Highly recommended! More

by SEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Andrews

July 28, 2023

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Employee Rating

Took my car before appointment and liked the tracking of service done. All staff helpful. More

by DARLEENCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

I absolutely love this dealership and the service department. Bryant was so helpful. It is outstanding! More

by SHERI.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2023

Dealership Rating
Employee Rating

Friendly service. Main concern is whether or not they can be trusted when work is recommended. We were told certain Preventive maintenance was needed, when in fact we More

by DAVIDDANTZLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Andrews Cadillac Brentwood responded

Thank you for your feedback. I left you a voicemail regarding your visit. The technician recommended replacing your cabin air filter and engine air filter. You did have those replaced a little over 6 months ago at our store. Our technicians will recommend replacement of filters as they start to show signs of being dirty. This can be as soon as 3 months after installation or as long as 12 months, it all depends on the weather, humidity, pollen, dust, etc. as to how quickly the filters become dirty again. I apologize if this was not properly explained. I will speak with the service team regarding the importance of effectively communicating our tech's recommendations. I hope you have a great day! Katie Carter Service Manager

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