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Bucky Bates
Bucky Bates at Paramount Kia of Asheville

Bucky Bates

Sales Executive

Paramount Kia of Asheville

1000 Ridgefield Blvd
Asheville, NC 28806

4.9
272 Reviews
4.9

272 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

English English

272 Reviews of Bucky Bates

May 04, 2024

Dealership Rating
Employee Rating

The dealership is very nice and Bucky was really helpful. We weren’t planning to buy today but everything worked out well! More

by heather_7621
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Recommend Dealer
Yes
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May 05, 2024

Paramount Kia of Asheville responded

Heather, Thank you for your business and this review. We're happy to hear Bucky and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2024

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We worked with Bucky to purchase our new Kia Seltos and we couldn’t be any happier with the customer service and overall experience. Bucky was super knowledgeable and both he as well as the sales manager h More

by Mcalonenaj
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Recommend Dealer
Yes
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May 05, 2024

Paramount Kia of Asheville responded

We are so glad that Bucky and our team had the opportunity to work with you, and that our team could make this a top-notch experience. Congratulations on your new Kia Seltos! We look forward to continuing to serve you in the future!

May 04, 2024

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Good experience, people were nice to work with. But after purchasing our Jeep Grand Cherokee on the way home I noticed the gas tank was less than half full, then the windshield wiper fluid light ca More

by Jeff T
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Recommend Dealer
Yes
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May 05, 2024

Paramount Kia of Asheville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 05, 2024

Jeff T responded

The selling experience was good, but when you purchase a $30,000 dollar vehicle the least the dealership can do is top the fluids and fill up the gas tank. There’s not much you can do to improve my satisfaction. It puts a bad taste in your mouth when on the drive home I notice the gas tank is only 35% full and the windshield washer fluid light comes on, took an entire bottle. Now I have to worry about what other things weren’t done or topped off, I understand the vehicle sat there for 100 days, but I waited another 45 mins to have the car detailed, would have thought they would’ve checked the fluids and gas. First time in my life those weren’t full after purchasing a vehicle, and the typically buy every 2-3 years.

May 03, 2024

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Bucky bate is awesome you are so blessed to gave a honest abd great sales person god bless all of y ou More

by Hobbitham01
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Recommend Dealer
Yes
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May 05, 2024

Paramount Kia of Asheville responded

Thank you so much for choosing Paramount Kia of Asheville! Please let Bucky or our team know if we can be of any more assistance.

April 20, 2024

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Not going into details but worst customer service ever thank you Todd brilis and Bucky bates. More

by carter
Recommend Dealer
No

Other Employees Tagged: Todd Brilis

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Apr 24, 2024

Paramount Kia of Asheville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 09, 2024

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Bucky and Josh were very professional and easy to deal with. Would recommend to anyone More

by Banders89
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Flowers

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Mar 10, 2024

Paramount Kia of Asheville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 09, 2024

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We saw Bucky and Josh today and they were amazing to work with. They were fast and on point along and willing to help with anything we needed. We will definitely be recommending to other people. More

by Betha0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Flowers

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Mar 10, 2024

Paramount Kia of Asheville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bucky and Josh met your expectations. Thank you again for choosing Paramount Kia of Asheville, we look forward to having you as one of our valued customers for many more years to come!

March 04, 2024

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Employee Rating

Easy to connect with sales via text, by phone, or in person. Smooth experience overall More

by Sam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amanda King, Evan Woodward , Jansen Arrowood

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Mar 05, 2024

Paramount Kia of Asheville responded

Thanks, Sam, for sharing about your experience with Paramount Kia of Asheville. We appreciate your business and hope to see you again soon!

March 04, 2024

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Bucky got me into a great deal on a great car today. I’ve bought a lot of cars and this was by far the best dealership experience I’ve had. Highly recommend! More

by mgoshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ogle

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Mar 05, 2024

Paramount Kia of Asheville responded

Thanks for sharing about your experience with Bucky here at Paramount Kia of Asheville. We appreciate your business and hope to see you again soon!

February 08, 2024

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Employee Rating

Bucky was friendly, responsive, and professional. It was a great experience all the way around. More

by davidjkoon
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Recommend Dealer
Yes
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Feb 08, 2024

Paramount Kia of Asheville responded

Thanks for sharing about your experience with Bucky here at Paramount Kia of Asheville. We appreciate your business and hope to see you again soon!

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