Cari Simpson
Cari Simpson at Shottenkirk Toyota Granbury
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Cari Simpson

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Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.8
445 Reviews

Dealership Experience

15 yrs, 10 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

445 Reviews

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445 Reviews of Cari Simpson

May 07, 2024

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Employee Rating

Brrok was friendly, knowledgeable and understanding. Fast, smooth just awesome alaround experience. Definitely coming back More

by CARTUNEZ70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brooke Pierce

May 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 09, 2024

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I have both cars serviced there. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. More

by Dave
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Recommend Dealer
Yes
Apr 10, 2024

Shottenkirk Toyota Granbury responded

Dave, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 05, 2024

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We have not heard very positive feedback from friends and neighbors about Shottenkirk dealerships, But, our experiences so far have been positive. Keep up the good work! More

by KEVINKAREN
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 03, 2024

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Moriah was awesome! She was very helpful during my service. She kept me informed during the service of everything that was being done. More

by JAPPLE307
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Recommend Dealer
Yes
Apr 04, 2024

Shottenkirk Toyota Granbury responded

JAPPLE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 23, 2024

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I recently had the pleasure of working with Alex in the service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and to More

by Samrae
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Recommend Dealer
Yes
Mar 25, 2024

Shottenkirk Toyota Granbury responded

Samrae, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 13, 2024

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Entire staff was helpful in assisting with communication and explanation of major repairs needed to for vehicle More

by EBANKS82
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Recommend Dealer
Yes
Mar 14, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

February 22, 2024

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The last two visits were horrible. This visit was much better Monica Warden PTA,LMT More

by MONICAWARDEN
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Recommend Dealer
Yes

Other Employees Tagged: Alex Rodriguez

Feb 23, 2024

Shottenkirk Toyota Granbury responded

MONICA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

February 12, 2024

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I went in for a service, fully expecting a bill. When I was checking out they said that I didn’t have to pay for a rotation since I bought my tires there. The little things like this are why I will More

by Ryan Peterson
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2024

Shottenkirk Toyota Granbury responded

Ryan, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 01, 2024

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Very pleased with Chris and the cashiers. Disappointed in the fact that costs are going up and services are going away. Examples: Now charging 3% for credit card payments. You already c More

by MKENNEMER
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Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson , Christopher McCann-Flannery

Feb 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

January 21, 2024

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Pleased to be a regular customer. Quality of work is excellent! Alex always gives me the thorough, straight, scoop. Comfortable, pleasant, lounge to even sleep, if you need it. Br More

by MILITARYPOLICEHORSES
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Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson, Alex Rodriguez , Christopher McCann-Flannery, Luis, Senior Mechanic; A-1!

Jan 24, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

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