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Garland Robinson
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661 Reviews
661 Reviews
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661 Reviews of Garland Robinson
April 25, 2024
DO NOT! purchase a used vehicle that is not a Toyota make. They won’t service correctly. The sales person Charles Brownell “promised” that all used vehicles purchase a used vehicle that is not a Toyota make. They won’t service correctly. The sales person Charles Brownell “promised” that all used vehicles get serviced and ready for the road. That was not the situation. They had me driving with “new” wipers however they must have been defective b/c one of them looked warped and was streaking horribly. The service manager Garland Robinson refused to replace them due to them being “New”, However the service advisor Moriah was very helpful in showing Garland the warped wiper, but Garland refused to replace. Also the vehicle needed an alignment. They did work on the alignment but they refused to provide me with the alignment report. Garland Robinson was not helpful at all and my sales man Charles Brownell was no where to be found and won’t answer my calls. Horrible Customer Service. Stay away! More
by Alex V
Verified CustomerOther Employees Tagged: Aryan Rodriguez , Charles Brownell
Helpful 
April 13, 2024
Great place to buy and service your vehicle. Way better then the giant DFW stores where you are just another number. Way better then the giant DFW stores where you are just another number. More
by jasonklein0
Other Employees Tagged: Oscar Black, Kim Moore, David Bone, Wade Elliot, Tyronne Wells, Jason Klein, Corbin Bramlet, Hassan Tutson, Cory Franklin
April 09, 2024
I have both cars serviced there. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. A 2021 RAV4 and a 2023 4Runner. Garland and the team are always courteous, friendly and knowledgeable. More
by Dave
Other Employees Tagged: Cari Simpson, Moriah Lennington
April 05, 2024
We have not heard very positive feedback from friends and neighbors about Shottenkirk dealerships, But, our experiences so far have been positive. Keep up the good work! neighbors about Shottenkirk dealerships, But, our experiences so far have been positive. Keep up the good work! More
by KEVINKAREN
Other Employees Tagged: Cari Simpson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington
April 03, 2024
Moriah was awesome! She was very helpful during my service. She kept me informed during the service of everything that was being done. She was very helpful during my service. She kept me informed during the service of everything that was being done. More
by JAPPLE307
Other Employees Tagged: Cari Simpson, Alex Rodriguez, Mj Davis, Brooke Pierce, Moriah Lennington
March 23, 2024
I recently had the pleasure of working with Alex in the service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and to service department, and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Alex greeted me warmly and took the time to thoroughly explain the issues with my car. His knowledge and attention to detail were evident as he provided me with all the necessary information to make informed decisions about the repairs needed. What truly stood out was Alex's commitment to ensuring I understood all my options, making the process stress-free. I highly recommend Alex to anyone in need of reliable and trustworthy service advisor. Thank you, Alex, for your outstanding assistance! More
by Samrae
Other Employees Tagged: Cari Simpson, Alex Rodriguez
March 22, 2024
Much improvement in customer service, very helpful parts department and all depts in the back are great. department and all depts in the back are great. More
by SPBRASSS
Other Employees Tagged: Alex Rodriguez, Brooke Pierce, Moriah Lennington
March 15, 2024
the car was serviced and time of wait was what I was told so all is good so all is good More
by CVCOOK4
Other Employees Tagged: Alex Rodriguez
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