Carlos Alvarenga
Carlos Alvarenga at Niello Volkswagen
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Carlos Alvarenga

Assistant Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
40 Reviews

Dealership Experience

3 yrs, 11 mos

5.0

40 Reviews

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40 Reviews of Carlos Alvarenga

May 17, 2024

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Employee Rating

Jose was a phenomenal sales person. There was no pressure, he was very patient and very knowledgeable. More

by LAURIEPABLO88
Sales Price Transparency
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Recommend Dealer
Yes

May 17, 2024

Dealership Rating
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Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. More

by LAURIEPABLO88
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 13, 2024

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Great dealership with really friendly people. I would recommend them and but from them again. More

by VALIRIE_M
Sales Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

May 06, 2024

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I have had a lot of issues with dealerships in the past trying to take advantage of my time and money. I didn't feel that at all going in today. Michael was super helpful showing me a car I didn't even kno More

by NAT3TH3GR8
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 06, 2024

Niello Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

April 28, 2024

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Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi More

by mekooken1
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III

Apr 29, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

April 27, 2024

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No pressure. Was greater quickly and the process was quick. Vehicle was detailed and staff made my daughter’s first purchase enjoyable. Cheers More

by TCSIERRAVISTA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Khaled Jamal , Logan webb(finance 5 stars

Apr 29, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

April 22, 2024

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We had a gentleman named Spencer help us and he was fantastic! 5 stars for him! More

by WASHBURN.ANDREW707
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Logan Koss , Spencer

Apr 22, 2024

Niello Volkswagen responded

We are so glad that we had the opportunity to work with you, Andrew, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Scott Russo General Manager srusso@niello.com

April 21, 2024

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Steve was excellent to work with, I didn’t feel pressured or rushed. I feel like they were understanding and cared. More

by SIEDA143
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 08, 2024

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Employee Rating

Cannot say enough great things about Ray (sales person), however Carlos was kind of pushy. More

by RENA.ELLZEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Niello Volkswagen responded

Rena, Thank you so much for choosing Niello Volkswagen! Please let Ray know if we can be of any more assistance! Scott Russo General Manager srusso@niello.com (916) 359-9927

April 08, 2024

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Employee Rating

Great customer service! Everyone is welcoming and helpful and is responsive to customer needs every time. More

by SARAPIESCHLLEP
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann, Matthew Wirth , Tevin

Apr 09, 2024

Niello Volkswagen responded

Sara, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eddie Thomas General Manager ethomas@niello.com 916-484-5962

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