Carlos Cave | Page 2

Carlos was responsive to my questions and handled my car buying experience well. I appreciated the extra care he gave me in regard to the transport of my vehicle to Arizona. buying experience well. I appreciated the extra care he gave me in regard to the transport of my vehicle to Arizona. More

by SUSAN.EDINGER Verified Customer Verified Customer

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Tony Soltero was very professional and easy to work with. He made our experience delightful! He made our experience delightful! More

by DIANEWALDRON Verified Customer Verified Customer

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I contacted Lexus of Sacramento through the on line chat to see if the vehicle I was interested in was still available. Carlos contacted me and stated it was. When I arrived Carlos had the vehicle ready for to see if the vehicle I was interested in was still available. Carlos contacted me and stated it was. When I arrived Carlos had the vehicle ready for test drive. Carlos was very patient with us showing up in the afternoon of December 31. More

by CATHYL200 Verified Customer Verified Customer

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Excellent overall service. The best car purchasing experience I've had yet Nothing more to say The best car purchasing experience I've had yet Nothing more to say More

by SAADTARIQ30 Verified Customer Verified Customer

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Extremely professional and courteous. Carlos was easy to work with Made the car purchase easy Carlos was easy to work with Made the car purchase easy More

by jimyoun Verified Customer Verified Customer

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Great customer service! Buying experience was seamless! Carlos was patient in test drive and answering out questions Buying experience was seamless! Carlos was patient in test drive and answering out questions More

by TFTHACH Verified Customer Verified Customer

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I bought a 9 year old RX 350 that was well maintained by the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was bu the dealership. Everyone that I encountered was friendly, courteous, professional and highly knowledgeable. Price was very reasonable. Since I was buying a Lexus from a Lexus dealer, they were able to offer me a variety of extended warranties, which gave me the peace of mind that I was looking for. More

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Very pleasant experience our sales representative Carlos was very informative and cordial. Left a happy customer. was very informative and cordial. Left a happy customer. More

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We are by car in this store, the manager is really polite and all explaining, We were satisfied. and all explaining, We were satisfied. More

by ELENOCHKA30041988 Verified Customer Verified Customer

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Difference of opinion between the sales representative Carlos, and the I. T. guy. Carlos insisted the vehicle had a feature and the I.T. guy insisted that it did not; couldn’t agree. Asked to get a cal Carlos, and the I. T. guy. Carlos insisted the vehicle had a feature and the I.T. guy insisted that it did not; couldn’t agree. Asked to get a call back from the manager to settle this and no one called us back. Took the vehicle to Roseville Lexus dealer and problem was solved. It turns out, the vehicle DID have the feature, it just wasn’t turned on. More

by gabrielahodis Verified Customer Verified Customer

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