Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera | Page 3

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.8
160 Reviews
4.8

160 Reviews

Write a Review

Dealership Experience

11 yrs, 5 mos

160 Reviews of Carlos Silvera

May 20, 2024

Dealership Rating
Employee Rating

Great experience as always at Colonial West Chevrolet! Smooth transaction and no pressure. Will be back for another! More

by KevinGil1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Kevin, for choosing Colonial West Chevrolet of Fitchburg again! I appreciate your loyalty and I am thrilled to hear about your positive experience with us. Looking forward to welcoming you back for your next vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 14, 2024

Dealership Rating
Employee Rating

Colonial West Chevrolet in Fitchburg delivers top notch customer service all the time. I have been a customer for 21 years and counting . More

by HAIRSCAPESSALON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 15, 2024

Colonial West Chevrolet of Fitchburg responded

I truly appreciate your loyalty over the past 21 years. It's always a pleasure serving you, and I look forward to many more years of outstanding service at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 02, 2024

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Employee Rating

We recently purchased our second Silverado from Colonial West. Robby Dodd was extremely knowledgeable and so helpful with all of the paperwork. He has a delightful sense of humor and made us very comfortabl More

by nplangley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBBY DODD

May 05, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your second Chevy Silverado. It's fantastic to know Robby helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 29, 2024

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Employee Rating

Seeing as this is my eighth car I've purchased at this dealership, I can't complain. My only wish was that they had not stopped making the Impala, which has always been my 1st choice. I am a very strong More

by JCATON106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 27, 2024

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Employee Rating

I have never bought a car before, I thought a car sales team would be predatory or misleading (in the business sense) the sales team worked hard to get me an increasingly better finance rate without me hav More

by Myto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Ivan Vargas , Avery in cust service

Mar 29, 2024

Colonial West Chevrolet of Fitchburg responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Colonial West Chevrolet of Fitchburg. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 29, 2024

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Employee Rating

Always a Pleasure doing Business at Colonial, They have a very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to J More

by don
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

Don, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 13, 2024

Dealership Rating
Employee Rating

Vinnie and everyone at colonial west Chevrolet was a great experience, simple and easy! Big time recommend buying from! More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

Colonial West Chevrolet of Fitchburg responded

I really appreciate the kind recommendation, Jon. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 12, 2024

Dealership Rating
Employee Rating

Working with Robby was great! He made the whole experience very easy. I would absolutely go back to him everytime i buy a truck. Thank you to everyone at the dealership. More

by ksheehan717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ROBBY DODD

Feb 14, 2024

Colonial West Chevrolet of Fitchburg responded

Your kind words mean a lot to us. I appreciate your feedback and am happy to hear that Robby and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 19, 2024

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Employee Rating

Had my car serviced the other day at Colonial West Fitchburg Ma. Was having a heat issue on my 2018 Chevy Trax. The service department Chris took care of my service needs excellent. I do recommend More

by Leominster Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2024

Dealership Rating
Employee Rating

Always a great experience with this dealership. They are there to ensure you get what you need when you need it. Again, well done More

by john.root.pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem , Shelley Dupre

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