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Carmen Alicea
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310 Reviews
310 Reviews
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310 Reviews of Carmen Alicea
July 02, 2020
Carmen was fantastic. She worked hard to see that my car was serviced as quickly as possible. She also found answers to my questions. I can’t say enough about her superior effort. Sincerely, Jock Fink was serviced as quickly as possible. She also found answers to my questions. I can’t say enough about her superior effort. Sincerely, Jock Fink More
by REVERIE
Verified Customer
Helpful 
June 30, 2020
This definitely a five star dealer and service provider. They gave me a complete overhaul and did it in record time. We now feel safe in our car to have it driven to our home in North Carolina. They gave me a complete overhaul and did it in record time. We now feel safe in our car to have it driven to our home in North Carolina. More
by TOMSR0
Other Employees Tagged: Do not know all the people in the service department but all deserve five stars
June 29, 2020
Excellent service. Very professional and quick. My car is in perfect conditions.. great service personal . Very nice and clean facility. All amenities needed to wait happily in perfect conditions.. great service personal . Very nice and clean facility. All amenities needed to wait happily More
by Hgenriquez
June 18, 2020
My visit to Williamson was excellent. Mickey at the service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. Thi service center delivers with excellence and professionalism. My visit was quick and pleasant. The waiting area was clean and filled with goodies. This type of service is the reason I am a third-generation Cadillac owner. More
by Mercy
Other Employees Tagged: Mickey Barrios
June 06, 2020
Todos muy amables y profesionales La atención es Todos muy amables y profesionales La atención es excelente El servicio es excelentemente perfecto 👌 Mi atender Eddy de armas es muy amable y pr Todos muy amables y profesionales La atención es excelente El servicio es excelentemente perfecto 👌 Mi atender Eddy de armas es muy amable y profesional Gracias 🙏 More
by JORGEROSELLO
Other Employees Tagged: Guillermo Farinas, Bruno Zayas , Eddie DeArmas
May 28, 2020
Easy, convenient, fast, excellent service No problem from start to end , courteous staff, will take car for service again. Thanking all staff for their service start to end , courteous staff, will take car for service again. Thanking all staff for their service More
by Virginiacsolorzano
May 25, 2020
Fantastic service from the get go. Relaxed and clean atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking to buy a Cadillac. More
by garyrmarkham
Other Employees Tagged: Erik Fernandez, John Varela, Richard Loero , Tony Martinez, Stephanie Reyno , Mickey Barrios, Eddie DeArmas, Carlos Gomara, Skip Moosang
May 22, 2020
Very efficient and on time. Showroom and service area very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. More
by CARLOS53
Other Employees Tagged: Eddie DeArmas, Skip Moosang
May 21, 2020
Over 1 hour for oil change. More than 25 min to deliver the car. Car could not be found . waiting area excellent. Bathroom door still broken the car. Car could not be found . waiting area excellent. Bathroom door still broken More
by LUISL1
Other Employees Tagged: Erik Fernandez
May 20, 2020
This was my first experience with the service department and I have to say it won’t be my last. Carmen was fantastic and assisted me with all my concerns. Service Manager Juan Santos is exceptional at what and I have to say it won’t be my last. Carmen was fantastic and assisted me with all my concerns. Service Manager Juan Santos is exceptional at what he does and even called me personally to discuss an issue I had. All around the best service I have ever had at any car dealership. More
by hodges0385
Other Employees Tagged: Juan Santos
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