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Carrie Hoffman
Carrie Hoffman at Liberty Mazda
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Carrie Hoffman | Page 8

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Carrie Hoffman

November 28, 2023

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Employee Rating

Love the dealership and services offered. Pricey for repairs, though. Love the dealership and services offered. Pricey for repairs, though. The staff is always kind and helpful. More

by andrewsidewater
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 28, 2023

Liberty Mazda responded

Andrew, Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2023

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Very thorough and the service rep clearly explained the recommendations. They also saw me early which helped with my busy day More

by KERILYNM
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 28, 2023

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear Carrie and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 27, 2023

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Employee Rating

I had an appointment originally scheduled for 2:00 but something came up. Jason and his team were able to accommodate me first thing in the morning. I drive nearly an hour and a half to get to Liberty Maz More

by BDPARE
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 27, 2023

Liberty Mazda responded

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that our team was able to help you out! We appreciate you making the trek to see us, and we will pass along your kind words to Jason. Thank you for choosing Liberty Mazda!

November 25, 2023

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Very friendly; great communication Everyone we worked with was very friendly. The car was ready when promised- no surprises More

by JOAN.SKELLEY
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 26, 2023

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we could help, Joan, and we hope to see you again!

November 23, 2023

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Employee Rating

She is helpful, friendly and so professional. And responsive. I would buy a car from Liberty bc the team is so nice. More

by DONALD.EVANS33
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Helpful
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Nov 24, 2023

Liberty Mazda responded

Thank you for the kind words for our service department, Donald! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 17, 2023

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Employee Rating

I came in to have air put in my tire was low. They were able to service my car while I was there. I was so appreciative More

by DEBRAMKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

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Nov 17, 2023

Liberty Mazda responded

Thank you, Debra, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2023

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Employee Rating

Prompt,friendly Didn't have to wait long, nice waiting area. It was just an oil change, not much to say. More

by Nearyd615
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 17, 2023

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 10, 2023

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Employee Rating

I got the help I needed Carrie was wonderful excellent treatment from beginning to end More

by ZORIBEESIERRA
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 10, 2023

ZORIBEESIERRA responded

Keep up the great work

Nov 11, 2023

Liberty Mazda responded

It's great to hear that Carrie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

November 09, 2023

Dealership Rating
Employee Rating

All good so far. clean nice building, all employs pleasant and service and timing went well. More

by donchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malic in sales, liked him

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Nov 10, 2023

Liberty Mazda responded

Thank you for your business and this review, Don. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 09, 2023

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Employee Rating

Although we did not deal with Jason on this visit he has always been very helpful/ very straightforward More

by SSTARON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor

Helpful
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Nov 10, 2023

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

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