Carrie Hoffman | Page 9

Very helpfull and was able to repair my car in a timely manor. They kept me informed. manor. They kept me informed. More

by ALKAB Verified Customer Verified Customer

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Did my second oil change and tire rotation and balance and got my indoor light fixed. The front person was rude after explaining that when I called I needed my light fixed and Brandon said it was covere and got my indoor light fixed. The front person was rude after explaining that when I called I needed my light fixed and Brandon said it was covered she argued it wasn’t. I had told her I called the day prior to make sure how much I needed to bring and Brandon assured me it was covered. Finally after I requested for a manager she said ok. Then the video of my car was incomplete nothing about my crucial need to repair all four brakes and rotors and never showed oil change. I called my extended warranty regarding stipulations about getting second opinion on price of brakes. Which I almost fainted from the price $1501.00. I found a licensed mechanic and Mazda new parts. First place that doesn’t clean your car after service. I was always used to getting that. So disappointed. More

by SERRANO_CATI Verified Customer Verified Customer

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Carrie provided top notch service. I wish I had purchased my vehicle from Liberty Mazda. She makes your service department shine. I know every company is facing resource challenges but I wish I had purchased my vehicle from Liberty Mazda. She makes your service department shine. I know every company is facing resource challenges but this should not be directed to your customers. Carrie made sure my issues was resolved as quickly as possible. More

by CMOORE120 Verified Customer Verified Customer

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Carrie was really great to deal with. She heard my concerns, even after I pushed back on some issues. She was awesome to deal with, as is everyone at Liberty Mazda. She heard my concerns, even after I pushed back on some issues. She was awesome to deal with, as is everyone at Liberty Mazda. More

by WKABLIK Verified Customer Verified Customer

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Thank you Mazda for super service, very nice and clean building and also friendly workers. Thank you very much❤️ building and also friendly workers. Thank you very much❤️ More

by Roman Piekulski Verified Customer Verified Customer

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Carrie was outstanding. The issue was diagnosed and she facilitated complete satisfaction with the solution. The issue was diagnosed and she facilitated complete satisfaction with the solution. More

by ACM Verified Customer Verified Customer

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