Casey O'neal
Casey O'neal at Paretti Jaguar Land Rover New Orleans
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Casey O'neal

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.8
110 Reviews
4.8

110 Reviews

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110 Reviews of Casey O'neal

April 30, 2024

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Employee Rating

Trey, is an amazing sales person. Jonathan is great finance manager. Everyone in there is helpful. More

by Rami Bader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TREY HOWLAND, Nathan Swanson , Jonathan in finance

April 05, 2024

Dealership Rating
Employee Rating

Vehicles extremely over-priced. Inferior treatment of customers who purchase vehicles from dealers out of town. Information about Elite Care 5 stipulations deliberately not given More

by p51white
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marlen Martinez-Harris , Telephone person scheduling service appts.

Apr 23, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you for sharing your experience. Our General Manager would love to speak with you. Please reach out to him at 504-456-7556.

January 18, 2024

Dealership Rating
Employee Rating

My whole family owns Range Rovers. Range Rove New Orleans is the BEST from Matt to Casey in service was on top of my service. I have a 2022 Sport love it!!!!But most of all the servic More

by earlinetorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Graham

Jan 19, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for your review Earline! We are very proud of our wonderful team!

Jan 19, 2024

earlinetorres responded

Thank you the Service Department for all your hard work especially Matt and Casey..

December 03, 2023

Dealership Rating
Employee Rating

Purchased our 4th Land Rover product 4 years ago, the service center does not know the meaning of the words “customer service”. Wish we had never purchased a vehicle from this dealer ship. More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marlen Martinez-Harris

Jan 19, 2024

Paretti Jaguar Land Rover New Orleans responded

Thank you very much for sharing your experience with us. Our General Manager would love to speak with you and learn how we may better serve our customers. You can reach him on his direct line at 504-456-7556.

October 28, 2023

Dealership Rating
Employee Rating

Excellent customer focus and follow up from Adrianna in sales. Easy no pressure approach in the purchase process. More

by ERIC.MARCHAND72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

August 03, 2023

Dealership Rating
Employee Rating

My service person was Casey O'Neal. He was very professional and helpful. He kept me in the loop throughout the day as to when it might be available for pickup. Very courteous and mad More

by ccwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

Casey our Service Associate is amazing, He always goes above and beyond, he always make sure our vehicle is well cared for. More

by Brieruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2023

Dealership Rating
Employee Rating

I had my car serviced this week. The women who work in the service department were AMAZINGLY helpful!! Thank you ladies! More

by Stacythierry
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Erin Czaplinsk

April 04, 2023

Dealership Rating
Employee Rating

we had a minor problem with our vehicle, was in the area and appeared without an appointment, Casey recognized me and called me by name and said he would help as soon as he could. within minutes he was chec More

by DMCCOY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2023

Dealership Rating
Employee Rating

They are quick, they value my time and communication is great. Always Wonderful customer service experience. More

by AMANDAMCNEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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