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Casey O'neal
Casey O'neal at Paretti Jaguar Land Rover New Orleans
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Casey O'neal | Page 10

Service Advisor

Paretti Jaguar Land Rover New Orleans

4000 Veterans Blvd
Metairie, LA 70002

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4.8
110 Reviews
4.8

110 Reviews

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110 Reviews of Casey O'neal

January 18, 2022

Dealership Rating
Employee Rating

Amazing customer service Brand new building, very Amazing customer service Brand new building, very modern Lovely waiting area with variety coffee and drinks More

by MEA_19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Erin Czaplinsk

Helpful
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Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 18, 2022

Dealership Rating
Employee Rating

every thing was great great great great great great great great great great great great great! More

by TARA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Banks, Craig Connelly

Helpful
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Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 18, 2022

Dealership Rating
Employee Rating

The service was acceptable. The communication prior to me coming and while the car was at the dealership was poor. More

by BPETERSON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Receptionist

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January 15, 2022

Dealership Rating
Employee Rating

Very easy to reach. I was able to get an appointment for all of my needs the same morning I called. More

by MEA_19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Helpful
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January 14, 2022

Dealership Rating
Employee Rating

The people are fantastic! They keep you updated throughout the process and the service level is very high and professional. More

by BETHANY_STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris

Helpful
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Jan 19, 2022

Paretti Jaguar Land Rover New Orleans responded

Bethany and Steve, Thank you for the wonderful review Craig Connelly

Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 06, 2022

Dealership Rating
Employee Rating

Staff was friendly & courteous. They were very patient, helpful & knowledgeable. Great experience!! Casey was great, made everything easy. More

by CHBARNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

January 06, 2022

Dealership Rating
Employee Rating

Great customer serviced. Fast and efficient! Casey expedited the service and recall to be completed within 2 hours since a loaner was not available. Under promised and over delivered. More

by ELSA.DUET
Customer Service
Recommend Dealer
Yes
Helpful
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Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

December 28, 2021

Dealership Rating
Employee Rating

This is the best dealership in New Orleans!! The staff here treats you like family! Any issues I have are addressed and resolved IMMEDIATELY!!! Will be purchasing all vehicles from here in the future! More

by Pamela Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Lawrence Banks, Craig Connelly, Erin Czaplinsk

Helpful
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Jan 06, 2022

Paretti Jaguar Land Rover New Orleans responded

Ms. Parker, WOW WHAT A GREAT REVIEW!!! Thank you so much for these kind words, we are striving hard to provide everyone this type of experience. We look forward on providing you this service in the future as well Thanks Cody Jones Sales Manager 504 456 7555

December 22, 2021

Dealership Rating
Employee Rating

Everything you would want in a dealership, or any service provider: accessible, responsive (by phone or electronically), efficient and professional. Their promised turn time is always met. More

by JMYERS12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Erin Czaplinsk

Helpful
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Jan 06, 2022

Paretti Jaguar Land Rover New Orleans responded

Thank you for this great review. Seeing this type of review shows how hard our service team works each day.. We will continue to provide you this service in the future. Thank you Cody Jones Sales Manger 504 456 7555

December 20, 2021

Dealership Rating
Employee Rating

Although there was an excessively long wait for a service appointment, the customer service from ALL involved in the service department is first class. They are a pleasure to deal with. Thank you! More

by girlinaconvertible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marlen Martinez-Harris , Erin Czaplinsk

Helpful
Report | Print
Jan 26, 2022

Paretti Jaguar Land Rover New Orleans responded

Good day, This is Paretti Jaguar Land Rover New Orleans , we would like to thank you for taking the time to answer the DealerRater survey, it truely means the world to our sevice team's managment to have this feedback, this will trigger the Manufacture's survey, which you should be receiving an invitation to fill out shortly, please check your email and if you have any questions do not hesitate to reach out to your Service Advisor or any member of our managment team for assistance or any concerns you may have with your vehicle repairs process. Thank you for being the best part of the Paretti family. Stay safe! Craig Connelly craigc@paretti.com 504-456-7562

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