Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW
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Cathy Hagan

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.9
56 Reviews
4.9

56 Reviews

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56 Reviews of Cathy Hagan

April 26, 2024

Dealership Rating
Employee Rating

Attention to detail and customer oriented. Given frequent updates on issue and work on vehicle. Made to feel comfortable and that they were there to help me. Not usual for lme at car dealershi More

by PCaramihai
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Legend Porsche Audi VW responded

Hi Mr. Caramihai, thank you for the amazing review! We are thrilled to learn that our team was able to keep you informed and provide you with outstanding service. Our ultimate goal is the satisfaction of our customers, and it brings us great joy to know that we were able to achieve that goal during your visit. Thank you for the kind words and for taking the time to let us know about your service visit. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

April 26, 2024

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It’s a pleasure to bring our car in for service. Jack makes sure everything is taken care of. More

by DINJIMBO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted you always have a pleasant service experience with our team. We'll be sure to pass along the great feedback to Jack. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 28, 2024

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Always speedy excellent service. Never a problem. Thanks. This is annoying. I’m almost at 15! More

by BRANDY444
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Recommend Dealer
Yes
Mar 29, 2024

Legend Porsche Audi VW responded

Hi Mr. Selden, thank you for your great review! We appreciate the kind words about our team's efficient work. Thank you for choosing Legend Volkswagen to service with once again and for taking the time to let us know about your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

March 27, 2024

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Always the best service. Pete, the service manager and his team are top notice. Thank you as always!! More

by JOHN PICCIANO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt, Piotr Motyl , Scott Ladd, David Zelen

Mar 27, 2024

Legend Porsche Audi VW responded

Hi John, thank you for your wonderful review! We're delighted our team always provides you with exceptional service. We appreciate you taking the time to let us know about your experience and thank you for choosing Porsche Amityville. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

March 26, 2024

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Service was easy to schedule. People were friendly at the dealership and my car was finished quickly. More

by chris.m.ribando
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Mar 27, 2024

Legend Porsche Audi VW responded

Hello Chris, thank you for your amazing review! We're pleased that our team provided great customer service and made the whole process easy. We'll be sure to pass along the positive feedback to our staff. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

March 21, 2024

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Ed and team make me feel like family. The service department is excellent and helpful More

by djatlin
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Recommend Dealer
No

Other Employees Tagged: Edward Jaffe, Ivy Feinsilver

Mar 21, 2024

Legend Porsche Audi VW responded

Hi Dan, thank you for your kind words! We're thrilled to know that our team makes every visit welcoming and exceptional. We'll be sure to pass along your amazing feedback about everyone's performance. If you have a moment, could you please consider adjusting your rating to reflect your satisfaction? We would greatly appreciate it. Thank you for choosing Audi Massapequa and enjoy your new ride! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

March 19, 2024

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Salesman, Ed Jaffe was a consumate saleman. From the day that I placed my new car order, until the day of delivery, he kept me in the loop about expected delivery. At delivery, Ed introduced me More

by halhorowitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Jaffe, Ivy Feinsilver

Mar 19, 2024

Legend Porsche Audi VW responded

Hello Hal, thank you for the continued support and great review! We're pleased to know that our team kept you up to date and that your vehicle delivery went smoothly. We understand how important our customer's trust in us is and we are glad to have yours! Thank you for choosing Audi Massapequa once again and we look forward to welcoming you back for your next lease. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

March 17, 2024

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Staff was very friendly. I had to be done by a certain time and they made sure my car was ready in time. More

by alainatvaldina
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Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , Scott Ladd, David Zelen

Mar 18, 2024

Legend Porsche Audi VW responded

Hello Alaina, thank you for your amazing feedback! We're happy to hear our staff completed your service promptly and provided great customer service. Thank you for taking the time to let us know how your service went and for choosing Legend Volkswagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 29, 2024

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The legend dealership group is been terrific in a service department. I actually go out of my way because I do not like the service department of the dealership. I purchased my car from I have a Volkswagen a More

by DEROSAJ1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather Schmitt , David Zelen, Jask S

Mar 01, 2024

Legend Porsche Audi VW responded

Hi Mr. Derosa, thank you for your great review! We're happy to know that our service department is your go-to choice! We appreciate the support and thank you for choosing Legend Auto Group to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

February 28, 2024

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Employee Rating

As always excellent service! !!! The service team is informative and they are on top of communication of the status of the car. More

by angrosey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Ladd

Feb 28, 2024

Legend Porsche Audi VW responded

Hello, thank you for your amazing review! We're pleased to hear you are always satisfied with our service team's work. Keeping our customers up-to-date and well-informed is a huge priority for us and we're happy to see this reflected in your experience. Thank you for choosing Legend VW to service with. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

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